334819638-2-24-2026-09-CC-GSEA-DRMUH9-20260225143535

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334819638
Report Date: 02/24/2026
Date Signed: 02/24/2026 10:07:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2026 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260121112849

FACILITY NAME:	FONSECA FAMILY CHILD CARE		FACILITY NUMBER:	334819638
ADMINISTRATOR:	FONSECA, ROSARIO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 315-5712
CITY:	CABAZON	STATE: CA	ZIP CODE:	92230
CAPACITY:	14	CENSUS: 5	DATE:	02/24/2026
		UNANNOUNCED	TIME BEGAN:	07:54 AM
MET WITH:	Licensee Rosario Fonseca		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Personal Rights – Provider did not ensure day care child was secured in an appropriate restraint system during transportation.

Reporting Requirements – Licensee did not report incident(s) to day care child’s authorized representative in a timely manner.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation(s). LPA was given access to the facility by the Licensee Rosario Fonseca and toured the facility. LPA met with Rosario Fonseca to further discuss the complaint/allegations. Previously, on 1/27/2026, an inspection was conducted regarding the complaint, on that visit, interviews were conducted, facility files were reviewed and obtained.

The following was alleged: On one occasion, a child missed the school bus, so the licensee’s brother transported the child and other children to school, during which a child was seated in the back seat without a seat belt. Also, a child fell from a couch at the facility, and struck their head on the hardwood floor. The licensee did not inform the child’s parent of the injury until the parent arrived to pick up the child.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegations and gathered the following information: In the morning hour, two children missed the school bus, that would pick them up daily, in front of the facility and transported them to their elementary school.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260121112849

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: FONSECA FAMILY CHILD CARE	FACILITY NUMBER: 334819638
	VISIT DATE: 02/24/2026

NARRATIVE

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The licensee could not transport the children to school due to having other children in care. A neighbor observed that the children had missed bus and offered to take them, since they were taking their own child to the same school. Additional information was obtained that the licensee’s brother, on at least one occasion, transported children to or from school. Whether the children required or were provided booster seats, and/or wore their seat belts during the transport, either time, could not be determined nor verified.

Information was gathered that a child was playing on a couch at the facility and fell onto the floor, causing an injury and bruising to the child’s head. Initially, the licensee denied any child suffering such injury. Days later, after the initial visit from 1/27/2026, the licensee emailed two letters, a few days apart, disclosing details of the injury. Per the details provided by the licensee, the injury occurred 15 minutes prior to the child being picked up but could not provide an exact time, only that the child would be picked up between 3:00pm and 4:30pm. Additional information was obtained verifying the injury occurring at the facility, that the child was observed crying, but not how much time had passed from the injury occurring and the child being picked up.

Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given to Licensee Rosario Fonseca and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Licensee Rosario Fonseca.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

LIC9099 (FAS) - (06/04)

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