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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334820406
Report Date: 03/20/2026
Date Signed: 03/20/2026 12:25:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2026 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260112101950
FACILITY NAME:DOBSON FAMILY CHILD CAREFACILITY NUMBER:
334820406
ADMINISTRATOR:TAMARA DOBSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 582-1832
CITY:EASTVALESTATE: CAZIP CODE:
91752
CAPACITY:14CENSUS: 5DATE:
03/20/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Tamara Dobson, licenseeTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Licensee did not change child's diaper timely
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 01/12/2026. A previous visit was made to the facility on 01/14/2026. LPA was given access to the facility by assistant, Tiffany Dobson. LPA discussed the purpose of today’s inspection, took census, and toured the facility. Facility representative, Tiffany Dobson stated she was going to get licensee, Tamara Dobson, who shortly joined. LPA then met with the licensee, Tamara Dobson, to further discuss the complaint allegation and to deliver findings.

It was alleged that a child’s diaper was not changed timely while in care. During the investigation, LPA reviewed relevant documentation, made observations and conducted interviews with pertinent parties. LPA investigated the allegation and gathered the following information:
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20260112101950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: DOBSON FAMILY CHILD CARE
FACILITY NUMBER: 334820406
VISIT DATE: 03/20/2026
NARRATIVE
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During interviews, some parties reported that the child’s diaper was “crunchy” and adhered to the child’s skin. Allegedly, a child developed a rash because diapers were not changed promptly. However, other interviewed parties stated that staff conduct diaper checks approximately every 1.5 to 2 hours, and that diapers are changed as needed during those checks, if found to be soiled.

Information obtained through interviews was inconsistent with the allegation.

Based on documentation reviewed and interviews conducted, there is conflicting information regarding the allegation. Therefore, the allegation is determined to be UNSUBSTANTIATED. An unsubstantiated finding indicates that, although the alleged incident may have occurred, there is not a preponderance of evidence to support that the violation took place.

An exit interview was conducted with the licensee, Tamara Dobson. Appeal rights were discussed and provided, a copy of this report was issued, and a Notice of Site (NOS) Visit was also provided.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2