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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334820565
Report Date: 05/28/2026
Date Signed: 05/28/2026 09:55:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2026 and conducted by Evaluator Naomi Hurtado
COMPLAINT CONTROL NUMBER: 10-CC-20260409084047
FACILITY NAME:GOLD/RODRIGUEZ FAMILY CHILD CAREFACILITY NUMBER:
334820565
ADMINISTRATOR:AMY GOLDFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 766-5132
CITY:WINCHESTERSTATE: CAZIP CODE:
92596
CAPACITY:14CENSUS: 9DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Amy GoldTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Adult in home did not prevent day care children from engaging in behavior which poses a risk to their health
INVESTIGATION FINDINGS:
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On 5/28/2026 at 9:30 AM, Licensing Program Analyst (LPA) Naomi Hurtado arrived unannounced at Gold/Rodriguez FCCH (Family Child Care Home) and met with Licensee, Amy Gold, to deliver the investigative findings regarding the allegations listed above. During the visit, the facility had 17 children enrolled and 9 children present with Licensee and two Assistants.

On 4/9/2026 a complaint was received alleging that an adult in home did not prevent day care children from engaging in behavior which poses a risk to their health. An initial 10 day visit was conducted on 4/15/2026 where LPA Hurtado obtained a copy of the facility roster, children files, and staff files. LPA also interviewed staff (S1), staff 2 (S2), and Licensee Amy Gold.

During the course of the investigation, LPA determined that the complaint allegation involved an incident in the backyard in which a staff’s drink spilled on the concrete floor causing a chain of events.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Naomi Hurtado
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260409084047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GOLD/RODRIGUEZ FAMILY CHILD CARE
FACILITY NUMBER: 334820565
VISIT DATE: 05/28/2026
NARRATIVE
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Once the drink was spilled, the Licensee’s dog began to lick the drink from the concrete floor which caused some children to mimic the dog and also lick the drink off of the concrete floor. While the Licensee, S1, and S2 does not dispute that the children licked the floor, it was confirmed by confidential witnesses that there was no ill effect caused to the children after the incident.

Based on observations, facility records, and interviews with Licensee, staff , and confidential witnesses, there is not enough evidence to support the allegation that an adult did not prevent day care children from engaging in behavior which poses a risk to their health. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED at this time.

A notice of site visit was given to Licensee Amy Gold and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview was conducted and the report was reviewed with Licensee Amy Gold. Appeal rights were discussed and provided during the exit interview.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Naomi Hurtado
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2