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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334830368
Report Date: 03/28/2024
Date Signed: 03/28/2024 12:54:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2024 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240314155642
FACILITY NAME:SCHOOL TIME CHILDREN'S LEARNING CENTERFACILITY NUMBER:
334830368
ADMINISTRATOR:BRIANA CHAVEZFACILITY TYPE:
830
ADDRESS:4655 TEXAS AVENUETELEPHONE:
(951) 785-9001
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:8CENSUS: 3DATE:
03/28/2024
UNANNOUNCEDTIME BEGAN:
08:04 AM
MET WITH:Rocio Maravilla/Gayani WedanarachchiTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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Child sustained unexplained scratches.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido arrived at the facility to investigate the above complaint received on 03/14/2024. An initial visit was conducted on 03/15/2024 at which time LPA conducted interviews and reviewed records. LPA was given access to the facility by the Assistant Director, Rocio Maravilla. LPA discussed purpose of visit, took census, and toured the facility. LPA met with the Director,Gayani Wedanarachchi to further discuss the complaint allegations and deliver findings.
It was alleged child sustained unexplained scratches on the body. During the investigation, LPA interviewed all pertinent parties, including facility staff, and reviewed records.
Pertinent party interviews reported conflicting information ranging from no observation of an injury or scratch to unexplained scratches. Pertinent parties also identified facility policy for toileting/changing diapers is to use gloves.
LPA reviewed the following records: Phone texts; photos; video and medical documentation dated 03/13/24. Records revealed regular communication regarding toileting and skin concerns/sensitivity. Medical
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20240314155642
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SCHOOL TIME CHILDREN'S LEARNING CENTER
FACILITY NUMBER: 334830368
VISIT DATE: 03/28/2024
NARRATIVE
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documentation does not note any scratches/lacerations or need for after care. Photos received show a faded mark on outer leg and long pointed fingernail. LPA observed video dated 03/13/24 and observed staff using gloves during diaper changes.

Due to conflicting information obtained from interviews and records from what was reported, LPA is unable to determine if a child sustained scratches while in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Appeal rights issued and discussed with licensee and their signature on this form acknowledges receipt of these rights. An exit interview was conducted, a copy of this report and Notice of Site Visit was provided to the Assistant Director, Gayani Wedanarachchi. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2