334830481-6-25-2024-09-CC-ANOE-D6SS2C-20240702132917

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334830481
Report Date: 06/25/2024
Date Signed: 06/25/2024 04:27:46 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2024 and conducted by Evaluator Susan Brewer

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20240322134140

FACILITY NAME:	CHILDRENS LIGHTHOUSE OF RIVERSIDE, CA		FACILITY NUMBER:	334830481
ADMINISTRATOR:	BONNIE ACOSTA		FACILITY TYPE:	850
ADDRESS:	19743 LURIN AVENUE		TELEPHONE:	(951) 653-6688
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92508
CAPACITY:	128	CENSUS: 65	DATE:	06/25/2024
		UNANNOUNCED	TIME BEGAN:	01:10 PM
MET WITH:	Director Bonnie Acosta		TIME COMPLETED:	04:35 PM

ALLEGATION(S):

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Personal Rights - Staff do not prevent daycare child biting multiple daycare children.

INVESTIGATION FINDINGS:

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On the above date and time, Licensing Program Analyst (LPA) Susan Brewer, arrived for the purpose of continuing a complaint investigation and to deliver findings into the above allegation. The LPA was granted entry by Director Bonnie Acosta, and conducted a census of 65 children in care.

The complaint investigation was initiated for the allegation of a Personal Rights violation on 03/25/2024, then continued on 05/08/2024, by LPAs Susan Brewer and Laura Mejorado. The LPAs reviewed facility records, made observations and conducted interviews pertinent to the investigation, however more was needed to complete the investigation.

During today's investigation, the LPA Susan Brewer, met with Director Bonnie Acosta to discuss the allegation. It was alleged that facility staff do not prevent daycare child from biting multiple daycare children.
Continued on LIC9099C page 2.

Substantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 09-CC-20240322134140

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDRENS LIGHTHOUSE OF RIVERSIDE, CA	FACILITY NUMBER: 334830481
	VISIT DATE: 06/25/2024

NARRATIVE

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Also, LPA Susan Brewer informed the Director Bonnie Acosta, to provide a copy of this licensing report and that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report LIC 9224, or other written statement, must be placed in the child's file for verification.

No civil penalties issued on today's date.

Exit interview conducted and a copy of this report was provided to the Director Bonnie Acosta, on this date.

A notice of site visit was issued and must remain posted for 30 days.

The LPA confirmed the posting prior to exiting the facility.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20240322134140

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDRENS LIGHTHOUSE OF RIVERSIDE, CA	FACILITY NUMBER: 334830481
	VISIT DATE: 06/25/2024

NARRATIVE

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Regarding the allegation that facility staff do not prevent daycare child biting multiple daycare children: LPA observations, record reviews and interviews conducted revealed the following: Pertinent parties interviewed described witnessing a subject child biting other daycare children and that the facility staff took steps to implement a plan to prevent biting in the classroom. Pertinent parties interviewed confirm that the staff present were in ratio and made several attempts to address the incidents of biting by sending resource materials home with authorized representatives to implement a plan in the home environment and to prevent further biting incidents. Other records reviewed indicated the tools recommended were unsuccessful and the facility was unable to prevent the subject child from biting other children unprovoked, regardless of the staff efforts to intervene. In addition, the facility placed an additional staff member in the classroom to assist teachers with one-to-one shadowing of the subject child. The facility self-reported incidents of biting of a subject child identified as a habitual biter and also reported the subject child identified is no longer enrolled in the program.

Although it was revealed during this investigation, that the facility made several attempts to address the issue of a subject child biting other daycare children, by providing resources and guidance to authorized representatives and by providing one-to-one shadowing, the assistance was not received until almost 6 months after the subject child was enrolled. Facility records revealed multiple biting incidents occurred consistently and were documented from 07/19/2023 through 04/23/2023. On some occasions during this time frame, it was documented that some children were bitten twice in the same day. Therefore, based on the information gathered the allegation is determined to be Substantiated.

Based on LPA’s observations, interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation that facility staff do not prevent a daycare child from biting multiple daycare children is found to be SUBSTANTIATED. California Code of Regulations, Title 22, 101223(a)(2) Personal Rights is being cited on the attached LIC9099D for a Type A violation.

LPA Susan Brewer informed licensee Director Bonnie Acosta, that this report documents a Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

See LIC9099C Page 3

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20240322134140

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDRENS LIGHTHOUSE OF RIVERSIDE, CA	FACILITY NUMBER: 334830481
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/25/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/26/2024 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223(a)(2)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommoda -tions, furnishings and equipment to meet his/her needs. This regulation was not met as evidenced by:	1 2 3 4 5 6 7	The licensee agrees to ensure each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. The licensee agrees to develop an action plan to prevent the biting of children identified as habitual biters.
	8 9 10 11 12 13 14	Based on observations, interviews and record reviews, multiple biting incidents occurred at the facility between 07/19/2023 through 04/23/2024, which is an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14	The licensee also agrees submit proof of the written plan (Part 1), the curriculum for staff training and proof of staff participation in training (Part 2). Proof of the plan can be provided to the department on or before 06/26/2024 by fax, mail or e-mail.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024

LIC9099 (FAS) - (06/04)

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