334830663-6-29-2023-10-CC-CMAZ-CTLV3A-20230710160425

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334830663
Report Date: 06/28/2023
Date Signed: 06/29/2023 11:00:40 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2023 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230526160543

FACILITY NAME:	ULLOA FAMILY CHILD CARE		FACILITY NUMBER:	334830663
ADMINISTRATOR:	ULLOA, PATRICIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 445-4820
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	14	CENSUS: 11	DATE:	06/28/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Patricia Ulloa		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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1. Licensee made inappropriate comments about a daycare child while another daycare child was present

2. Licensee treats a daycare child unfairly while in care

3. Licensee behavior poses as a risk to a daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegations. LPA toured the facility and conducted census. An initial visit was conducted on 06/01/23 and extended at that time. During the course of this investigation interviews were conducted with staff and children. The allegations are as follows

1. There was an allegation that a staff member engaged in a phone conversation that was overheard by a day care child. It was alleged that the staff was speaking about another child in care in a negative manner and that this made the child feel bad. Staff denied this allegation while an interview with a child stated that it did happen, Due to this conflicting information, LPA cannot prove or disprove that this allegation is false or true.
2. There is an allegation that staff was being discriminating toward a child and that the child couldn't participate with other children in different activities and and had to play alone. SEE NEXT PAGE.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230526160543

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: ULLOA FAMILY CHILD CARE	FACILITY NUMBER: 334830663
	VISIT DATE: 06/28/2023

NARRATIVE

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Staff deny this, while an interview with child stated that this was true. Due to this conflicting information, LPA cannot prove or disprove that this allegation is true or not.

3. There is an allegation that staff is cold and unloving towards a child in care because of dislike that staff and that the child had to endure harassment and wasn't in a nurturing environment. Staff deny this, while children that were interviewed gave conflicting accounts on this. LPA cannot prove this allegation is true or not due to the conflicting information received from interviews.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, appeal rights discussed and provided, a Notice of Site Visit posted and a copy of this report was provided to the facility on this date.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

LIC9099 (FAS) - (06/04)

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