334841174-5-1-2026-09-CC-GSEA-DTYJVF-20260511072300

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334841174
Report Date: 05/01/2026
Date Signed: 05/01/2026 04:16:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2026 and conducted by Evaluator Giselle Carbullido

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260403165314

FACILITY NAME:	WE KARE DAYCARE		FACILITY NUMBER:	334841174
ADMINISTRATOR:	MARYANN RICO		FACILITY TYPE:	850
ADDRESS:	6476 STREETER AVENUE		TELEPHONE:	(951) 637-7303
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92504
CAPACITY:	46	CENSUS: 26	DATE:	05/01/2026
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Celeste Etheridge.		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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Staff communicated inappropriately with a child in care.
Staff handled child in an inappropriate manner.
Staff restrain child in care.

INVESTIGATION FINDINGS:

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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. An initial visit was conducted on 04/03/26, at which time LPA conducted interviews and reviewed records. LPA met with facility representative, Maryann Rico, toured the facility, and took census.
During the investigation, LPA reviewed records and interviewed pertinent parties, including facility staff, authorized representatives, and children.
It was alleged the facility staff communicated and handled a child inappropriately. It was reported staff used inappropriate language with an intimidating tone while holding a child’s hands. Staff interviews reported conflicting information from what was alleged in that staff give verbal reminders and may hold children’s hands to gain attention but denied using inappropriate language or intimidation in the redirection of children.
It was alleged the facility staff restrained a child at nap time. Staff interviews reported conflicting information from what was alleged in that staff give verbal reminders and may guide/assist children to their cots/mats. Additionally, interviews disclosed, staff may sit beside children and rub or lightly pat

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 05/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260403165314

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: WE KARE DAYCARE	FACILITY NUMBER: 334841174
	VISIT DATE: 05/01/2026

NARRATIVE

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backs if requested or to soothe a child. Children interviews corroborated some children get back rubs or pats.
Due to conflicting information obtained from what was alleged, and the inability to interview all pertinent individuals, the evidence collected was not sufficient to substantiate or refute the above allegations. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted, a copy of this report and Notice of Site Visit were provided to the facility representative, Celeste Etheridge. This report must be made available to the public for three years upon request.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 05/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026

LIC9099 (FAS) - (06/04)

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