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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841308
Report Date: 08/23/2021
Date Signed: 08/23/2021 12:09:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2021 and conducted by Evaluator Taadhimeka Zeigler
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210721092917
FACILITY NAME:ALL ABOUT KIDS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334841308
ADMINISTRATOR:GONZALEZ, CARMENFACILITY TYPE:
850
ADDRESS:3640 PACIFIC AVENUETELEPHONE:
(951) 367-0704
CITY:JURUPA VALLEYSTATE: CAZIP CODE:
92509
CAPACITY:24CENSUS: 10DATE:
08/23/2021
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Carmen GonzalezTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff did not prevent a daycare child from biting another daycare child while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Taadhimeka Zeigler arrived at the facility to complete a complaint investigation into the above allegation. LPA met with Director, Carmen Gonzalez. LPA discussed the purpose of the visit. The facility was toured and the census was taken.

During the investigation, LPA Zeigler reviewed facility documentation and conducted interviews with children and staff who are pertinent to this investigation. It was alleged that staff did not prevent a daycare child from biting another daycare child while in care.

During staff interviews, it was indicated that on March 24, 2021, a child was bitten on their left hand by another child in care, while fighting over a toy. Staff observed the child being bitten, but could not get to the children in time to prevent the bite.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Taadhimeka Zeigler
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20210721092917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ALL ABOUT KIDS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334841308
VISIT DATE: 08/23/2021
NARRATIVE
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Staff immediately physically separated the children and provided first aid to the child who was bitten. Staff notified children’s representatives.

LPA Zeigler observed one incident report dated March 24, 2021 that detailed child #1 being bitten. The facility’s policy regarding biting is children who bite are separated from the group and the child who has been injured is provided first aid. Staff assist children with the social learning process by redirecting behavior. Staff also work with the parents to prevent future occurrences.

Based on the information obtained during this investigation, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies are being cited at this time. An exit interview was conducted, appeal rights were issued and discussed, and a copy of this report and a Notice of Site was provided to the Director.

This report must be available to the public for three years.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Taadhimeka Zeigler
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4