<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841308
Report Date: 10/29/2025
Date Signed: 10/29/2025 02:12:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250919091844
FACILITY NAME:ALL ABOUT KIDS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334841308
ADMINISTRATOR:CARMEN GONZALEZFACILITY TYPE:
850
ADDRESS:3640 PACIFIC AVENUETELEPHONE:
(951) 367-0704
CITY:JURUPA VALLEYSTATE: CAZIP CODE:
92509
CAPACITY:28CENSUS: 14DATE:
10/29/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Carmen GonzalezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Other - Staff are discriminating against daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/29/2025 at 8:15 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Director Carmen Gonzalez for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA observed two staff supervising 14 children.

It was alleged that staff are discriminating against a daycare child. Throughout the course of the investigation, LPA made observations at the facility, obtained relevant documents, and conducted interviews with pertinent individuals.

Continues on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20250919091844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ALL ABOUT KIDS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334841308
VISIT DATE: 10/29/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Continued from LIC 9099 (Page 2)

During previous visits and today’s visit, LPA did not observe behavior from staff consistent with acts of discrimination. Interviews conducted disclosed staff use various redirection strategies when handling challenging behaviors, including communicating clearly and providing alternative activities. Information obtained indicated staff document and notify parents of any incidents pertaining to challenging behaviors through an incident report and work collaboratively to manage ongoing challenging behaviors. Records reviewed revealed a few children with challenging behaviors enrolled at the facility. Information obtained did not indicate unfair treatment towards children in care consistent with acts of discrimination. During the investigation, LPA made multiple attempts to contact pertinent individuals and obtain additional information. Due to insufficient information available at this time, it is determined there is not sufficient information evident to support the allegation that staff are discriminating against a daycare child.

Based on observations made at the facility, information obtained during interviews, and records reviewed, it is determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted and report was reviewed with the director, Carmen Gonzalez. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4