334842264-7-30-2025-09-CC-GSEA-DK8K7H-20250804073908

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334842264
Report Date: 07/30/2025
Date Signed: 07/30/2025 10:49:15 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2025 and conducted by Evaluator Claudia Caywood

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250528092352

FACILITY NAME:	SHENNAWI FAMILY CHILD CARE		FACILITY NUMBER:	334842264
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 8	DATE:	07/30/2025
		UNANNOUNCED	TIME BEGAN:	10:10 AM
MET WITH:	Facility Representative, Yesmeen		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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1) Licensee did not prevent day care children from engaging in inappropriate interactions while in care
2) Licensee did not prevent day care children from harming other day care child while in care.

INVESTIGATION FINDINGS:

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On 07/30/2025 at 10:10 AM Licensing Program Analyst (LPA) Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA Caywood on 06/03/2025. LPA met with facility representative, Yesmeen Shennawi, toured facility, and census was taken. The following was discussed with the facility representative:

Allegations: 1) Licensee did not prevent day care children from engaging in inappropriate interactions while in care 2) Licensee did not prevent day care children from harming other day care child while in care.

During the investigation, LPA conducted interviews with all pertinent parties, including staff and children, reviewed records, and toured the facility. In addition, local law enforcement investigated the allegations.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20250528092352

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SHENNAWI FAMILY CHILD CARE	FACILITY NUMBER: 334842264
	VISIT DATE: 07/30/2025

NARRATIVE

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It was alleged that the provider failed to prevent children from engaging in inappropriate physical contact, including an incident where one child reportedly punched another in the private area while in the bathroom. The licensee stated that children are not permitted to use the bathroom together under any circumstances. The licensee also reported that they had never witnessed any inappropriate behavior between children, nor had they observed any child harming another. Additionally, law enforcement closed their investigation due to a lack of probable cause.

Based on interviews with all pertinent parties, conflicting information was obtained from what was alleged. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to facility representative, Yesmeen Shennawi

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2025

LIC9099 (FAS) - (06/04)

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