<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842338
Report Date: 01/12/2024
Date Signed: 01/12/2024 02:34:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231113163309
FACILITY NAME:CHILDREN'S LIGHTHOUSE LEARNING CENTERFACILITY NUMBER:
334842338
ADMINISTRATOR:LINDA SCOTTFACILITY TYPE:
850
ADDRESS:23656 CLINTON KEITH ROADTELEPHONE:
(951) 600-9395
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:120CENSUS: 75DATE:
01/12/2024
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Linda ScottTIME COMPLETED:
02:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is not being maintained in a safe and sanitary manner.
Facility is not free from insects.
Play equipment is in disrepair.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 01/12/2024, Licensing Program Analyst (LPA) Lorena Valenzuela met with Children’s Lighthouse Learning Center Director Linda Scott to deliver the findings of the complaint investigation for the above allegations. The investigation included an inspection of facility and a review of facility records on 11/17/2023. In addition, LPA interviewed Directo and five staff.
On November 11, 2023, Community Care Licensing (CCL) received information that facility is not being maintained in a sanitary manner, facility is not free from insects and play equipment is in disrepair. Interviews conducted revealed that the facility uses a cleaning service that will clean all classrooms every day after the center is closed. In addition, staff clean counters daily. Confidential interviews revealed that there have been times when the cleaning services do not clean floors thoroughly. Interviews revealed, the Director has addressed the areas of concern with the cleaning services.
Regarding the allegation that the facility is free from insects, interviews revealed that the facility has had issues with mosquitoes in the outdoor area. It was reported children were being bitten by mosquitoes daily. Interviews revealed, the facility has contracted pest control services to address the issue and has provided documentation to the Department.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20231113163309
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S LIGHTHOUSE LEARNING CENTER
FACILITY NUMBER: 334842338
VISIT DATE: 01/12/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Regarding the allegation of play equipment being is disrepair, interviews revealed staff will discard toys that are not in good repair. Confidential interviews revealed the play structure has not been observed to be in disrepair.
Based on interviews and records review, the allegations facility is not being maintained in a safe and sanitary manner , facility is not free from insects, and play equipment is in disrepair may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time.
A copy of this report, appeal rights and Notice of Site Visit were provided to Director, Linda Scott.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3