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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842464
Report Date: 10/16/2024
Date Signed: 10/16/2024 11:22:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2024 and conducted by Evaluator Perla Ordones
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240808163806
FACILITY NAME:RENU HOPE FOUNDATIONFACILITY NUMBER:
334842464
ADMINISTRATOR:DENISE DICKSONFACILITY TYPE:
830
ADDRESS:235 N. 2ND STREETTELEPHONE:
(951) 845-3816
CITY:BANNINGSTATE: CAZIP CODE:
92220
CAPACITY:18CENSUS: 11DATE:
10/16/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Site Supervisor Denise DicksonTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff are under the influence of illegal drugs while providing care to children
INVESTIGATION FINDINGS:
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On the date and time listed, Licensing Program Analyst (LPA) Perla Ordones arrived at the facility to deliver the findings of this complaint investigation which was initiated on 08/14/2024. LPA met with Site Supervisor Denise Dickson. LPA toured the facility, took census, and discussed the following with the Site Supervisor.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged, staff are under the influence of illegal drugs while providing care to children.

LPA investigated the allegation and gathered the following information:

Please see LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Perla Ordones
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 09-CC-20240808163806
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: RENU HOPE FOUNDATION
FACILITY NUMBER: 334842464
VISIT DATE: 10/16/2024
NARRATIVE
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It was reported, on or about 08/02/2024, a staff member appeared to be in and out of consciousness which resulted in emergency services being contacted and administering Narcan. It was also reported another person on the property at the time was in the same state of unconsciousness. LPA conducted interviews with pertinent parties who confirmed that emergency services were called for the staff member who appeared to be unresponsive at the time. Pertinent parties also confirmed Narcan was present on the scene with emergency services. Pertinent parties stated that at the time of this incident, the staff member  was in the front office and not in the classrooms. Pertinent parties stated that they did not witness the staff member consume illegal drugs or opioids the day of the incident and pertinent parties stated that they have never seen illegal drugs or opioids on the premises.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.
 
A notice of site visit was given and must remain posted for 30 days.
 
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
 
Exit interview conducted and report was reviewed with the Site Supervisor Denise Dickson.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Perla Ordones
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
LIC9099 (FAS) - (06/04)
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