334842550-6-23-2023-09-CC-AROS-CUH39E-20230807180300

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334842550
Report Date: 06/21/2023
Date Signed: 06/23/2023 04:12:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2023 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230502115936

FACILITY NAME:	ABDRABOH FAMILY CHILD CARE		FACILITY NUMBER:	334842550
ADMINISTRATOR:	ABDRABOH, RANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 628-9918
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92508
CAPACITY:	14	CENSUS: 9	DATE:	06/21/2023
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Rana Abdraboh		TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Provider does not prevent day care child from engaging in inappropriate interactions with another day care child.

INVESTIGATION FINDINGS:

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On 06/21/23@11:15 a.m. Licensing Program Analysts (LPAs) Blanca Ruiz and Raymond Moorehead arrived at the facility to discuss and deliver findings of the investigation for the above allegation. LPAs met with licensee, Rana Abdraboh and licensee's assistant Abidalrahm Abdraboh. Two additional assistants were present during today's visit. LPAs conducted a tour of the facility, census was taken. Upon arrival to the facility, 9 children were observed, 3 of them were infants. Children were in the living room playing, eating and napping. Prior inspections were conducted on 05/09/23 and 05/24/23, during these inspections, LPAs observed children’s activities and licensee and licensee's assistants providing care and supervision. LPAs investigated the allegation and gathered the following information. It was alleged that licensee does not prevent day care child from engaging in inappropriate interactions with another day care child(ren).
Two random inspections have been conducted at this location and facility has been found in substantial compliance the day(s) of the inspection(s). Information and documentation collected during the investigation revealed that on or about May 2023, licensee had multiple child(ren) in care exhibiting challenging behaviors.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 06/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230502115936

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ABDRABOH FAMILY CHILD CARE	FACILITY NUMBER: 334842550
	VISIT DATE: 06/21/2023

NARRATIVE

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Per licensee’s own admission, she and her assistant(s) attend to all the children needs that required constant supervision, however, she was unable to please all parent (s)/legal guardian(s)according to their own personal standards. Licensee acknowledged incident(s) brought to her attention regarding a particular child (Child #1). During the physical inspection at the facility LPAs observed multiple children very close in age demanding immediate attention from the licensee which makes care and supervision complicated for her and assistant(s). Interviews revealed that a parent/legal guardian of Child#1 who is no longer in care had a disagreement with the licensee regarding the care that she was providing to his/her child and requested that child ( Child#2) be disenrolled from the facility due to the alleged statement of inappropriate interaction between Child#1 and Child's#2. Licensee stated that she felt challenged and defeated by the situation, but she talked to parents and children to reconcile differences, and to clarify the situation. Children involved in the incident are close in age, play and associate together during daycare hours. Licensee disclosed to both parties that she will not disenrolled any of the children involved in the alleged incident. Licensee stated inappropriate behavior is never permitted at the facility and children with behavioral issues are redirected to positive activities. Licensee denied children engaging in inappropriate interaction with each other. Child(ren)interview(s) disclosed that Child #1-Child#4 were playing in the "playroom" adjacent to the living room when Child #3 pulled his/her pants down and persuaded other children to do the same. All children are preschool age, licensee observed the incident few minutes after it happened and the parents of children involved in the incident were informed of the issue. Child#1's parent(s)/legal guardian(s) decided to disenrolled his/her child the same week that the incident occurred. Multiple visit were made to interview all children involve in the incident; however, not all children were present and/or available for interview. In addition due children age this department was unable to clarify all the information reported. Licensee, Rana Abdraboh acknowledged the incident as an accident and understand the importance of children's Personal Right and Active Supervision. Based on the information obtained during the investigation, there is conflicting information regarding the allegation. Although allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time. An exit interview was conducted, and a copy of this report was provided to facility by licensee, Rana Abdraboh. A Notice of Site Visit was given and must remain posted on, or immediately adjacent to the interior of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 06/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023

LIC9099 (FAS) - (06/04)

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