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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842963
Report Date: 04/29/2026
Date Signed: 04/29/2026 11:01:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Naomi Hurtado
COMPLAINT CONTROL NUMBER: 10-CC-20260225091936
FACILITY NAME:GONZALEZ FAMILY CHILD CAREFACILITY NUMBER:
334842963
ADMINISTRATOR:GONZALEZ, ANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 393-8141
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:14CENSUS: 5DATE:
04/29/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Ana GonzalezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee is not meeting a day care child's diapering needs
INVESTIGATION FINDINGS:
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On 4/29/2026 at 10:00 AM, Licensing Program Analyst (LPA) Naomi Hurtado arrived unannounced at Ana Gonzalez FCCH (Family Child Care Home) and met with Licensee Ana Gonzalez to deliver the investigative findings regarding the allegations listed above. During the visit, the facility had 14 children enrolled and 5 children present with Licensee.

On 2/25/2026 a complaint was received alleging that the Licensee is not meeting a day care child's diapering needs. An initial 10 day visit was conducted on 3/4/2026 where LPA Hurtado obtained a copy of the facility roster, reviewed children and staff files, attempted to interview children, and interviewed staff (S1) and Licensee.

During the course of the investigation, Licensee was interviewed and denied any of the allegations occurring to children in care. S1 and S2 (Staff 2) was also interviewed and denied the allegations occurring to children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Naomi Hurtado
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260225091936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GONZALEZ FAMILY CHILD CARE
FACILITY NUMBER: 334842963
VISIT DATE: 04/29/2026
NARRATIVE
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3 out of 4 confidential witnesses were interviewed and stated that they had no concerns regarding the statement alleged. LPA attempted to interview child 1, however, due to scheduling conflicts with the guardian, an interview with the child was not obtained.

Based on observations, facility records, and interviews with Licensee, S1, S2, and confidential witnesses, there is not enough evidence to support the allegations that the Licensee did not meet a day care child's diapering needs. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED at this time.

A notice of site visit was given to Licensee Ana Gonzalez must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview was conducted and the report was reviewed with Licensee Ana Gonzalez. Appeal rights were discussed and provided during the exit interview.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Naomi Hurtado
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2