334843014-7-15-2021-09-CC-AROS-C5CPL5-20210728112411

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334843014
Report Date: 07/15/2021
Date Signed: 07/15/2021 12:27:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2021 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20210513124753

FACILITY NAME:	ESPINOZA FAMILY CHILD CARE		FACILITY NUMBER:	334843014
ADMINISTRATOR:	ESPINOZA, JANETH		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 501-1104
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	14	CENSUS: 6	DATE:	07/15/2021
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Janeth Espinoza		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Care provider used inappropriate language toward day care children.
Care provider inappropriately handled day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Blanca Ruiz-Silva and Samuel Lopez arrived at the facility to discuss and deliver findings of the investigation for the above allegation(s). A 10 day teleinspection was initiated by LPA Ruiz-Silva on 05/14/2021 and a follow up inspection was made on 06/25/2021. During inspection LPAs observed children’s activities and licensee’s conducting care and supervision. Children were observed playing with legos and watching cartoons.

The following was discussed with Licensee:
During the process of the investigation, records were reviewed and interviews were conducted with pertinent parties. However, a small sample of interviews were conducted due to the young age of the children in care.
It was reported that care provider used inappropriate language toward day care children, in addition to inappropriately handling the toddlers. Information and documentation collected during the course of the investigation revealed that on or about April 2021, licensee was observed snatching toddler's toys and pushing younger children around causing them to cry.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20210513124753

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ESPINOZA FAMILY CHILD CARE	FACILITY NUMBER: 334843014
	VISIT DATE: 07/15/2021

NARRATIVE

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On or about the April and May licensee enrolled school age children and provided care for her regular toddler group, in addition the recently enrolled school age children. Per licensee’s own admission, caring for school age children during the pandemic and assisting with their required online school assignments, required a lot of constant supervision, that she was unable to provide adequately, by her standards. She felt challenged and defeated by the situation. It was also disclosed by the licensee, that the some of the children required one on one attention and/or supervision with online virtual school.

It was also reported that there were numerous occasions in which the licensee expressed her frustration by using foul language in the presence of the children in care. However, the Licensee has denied the allegations and just disclosed that, at times, children appeared to be unhappy at the facility and although it may be challenging, she has never used foul language at any time, when addressing the children in care.

After a thorough review of all information obtained, there is conflicting information regarding the allegations. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

An exit interview was conducted and a copy of this report was provided to licensee, Janeth Espinoza.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2021

LIC9099 (FAS) - (06/04)

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