334843054-11-4-2024-10-CC-CMAZ-DAQRFF-20241105115900

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334843054
Report Date: 11/04/2024
Date Signed: 11/04/2024 09:15:14 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2024 and conducted by Evaluator Sumayya Habeebulla

COMPLAINT CONTROL NUMBER: 10-CC-20240716142256

FACILITY NAME:	RENU HOPE FOUNDATION		FACILITY NUMBER:	334843054
ADMINISTRATOR:	TIFFANIE ROMAN		FACILITY TYPE:	850
ADDRESS:	21091 RIDER STREET		TELEPHONE:	(951) 940-7600
CITY:	PERRIS	STATE: CA	ZIP CODE:	92570
CAPACITY:	72	CENSUS: 27	DATE:	11/04/2024
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Marcella Arnold		TIME COMPLETED:	09:20 AM

ALLEGATION(S):

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- Sexual Abuse
- Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst, (LPA) Sumayya Habeebulla made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegations. LPA met with facility director Marcella Arnold, who was informed of the decision rendered. During this visit, LPA toured facility inside and out and took census. The investigation visit was conducted by Investigation’s Branch (IB), Investigator Dennis Seng.

Licensing Program Analyst (LPA), Sumayya Habeebulla is delivering the findings of the complaint investigation conducted by Investigations Branch (IB) Investigator, Investigator Dennis Seng. Per interviews conducted and information gathered, Investigator Seng was unable to corroborate allegation that Staff #1 sexually abused Child #1 (C1).

See LIC 9099C for continuation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:	DATE: 10/31/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20240716142256

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: RENU HOPE FOUNDATION	FACILITY NUMBER: 334843054
	VISIT DATE: 11/04/2024

NARRATIVE

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Interviews revealed that Staff #1 was never left alone with the child at any time, and there were no complaints or suspicions that the staff was abusing the child. Additional evidence was obtained by Investigator Seng, including medical records, that did not support allegation of sexual abuse. In addition, a separate investigation was conducted by Detective David Snell from Riverside Sheriff’s Department that was unsubstantiated. Detective Snell made several attempts to conduct a forensic interview with Child #1, however, the parent would not show up to the interview and/or would also cancel the appointment.

The second allegation is regarding personal rights, where the mother questioned Staff #1 why the child had a different set of clothing on upon pick up. Per interviews conducted by Investigator Seng, the daycare ensures that an extra set of clothes placed aside in case a child has an accident. Interviews revealed that the child had an accident and required a change of clothing but did not inform the parents because the daycare does not have a policy to inform parents if child had soiled their clothes. During the investigation, Investigator Seng confirmed that the restrooms are located inside the classrooms and only a female staff were tasked to provide visual supervision of the child in the restroom. Further interviews revealed that Child #1, is very independent and can change without any assistance. The female staff did not assist the child but stood near the door and supervised.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated based on lack of evidence and medical records.

Exit interview conducted. Appeal rights discussed and provided along with a copy of this report was provided to the Licensee on this date.

A copy of this must be made available to the public upon request for the next 3 years. The Notice of Site Visit (LIC 9213) was posted where the parent/guardian of children enter and exit the facility.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:	DATE: 10/31/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2024

LIC9099 (FAS) - (06/04)

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