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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843195
Report Date: 09/06/2023
Date Signed: 09/06/2023 03:52:53 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2023 and conducted by Evaluator Samuel Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230808094748
FACILITY NAME:ANGULO FAMILY CHILD CAREFACILITY NUMBER:
334843195
ADMINISTRATOR:JULIE ANGULOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 343-0944
CITY:THOUSAND PALMSSTATE: CAZIP CODE:
92276
CAPACITY:14CENSUS: 18DATE:
09/06/2023
UNANNOUNCEDTIME BEGAN:
02:25 PM
MET WITH:Licensee Julie Angulo TIME COMPLETED:
04:05 PM
ALLEGATION(S):
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Ratio - Licensee is operating outside of license terms and conditions
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegations. LPA was given access to the facility by the Licensee Julie Angulo. LPA toured the facility and took a census. LPA met with Julie Angulo to further discuss the complaint/allegations. Previously, on 8/8/2023, an inspection was conducted regarding the complaint, and since then, interviews have been conducted, and files reviewed.

The following was alleged: The childcare provider is home alone with 17 or more children

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation and gathered the following information: The licensee has more than 14 children enrolled and/or listed on her facility roster and although during the last inspections, there has not been any more than 13 children observed, today, upon arrival, the licensee informed LPA Lopez that there were 14 children in care. In touring the facility, LPA Lopez took a census and observed 18 total children in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20230808094748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ANGULO FAMILY CHILD CARE
FACILITY NUMBER: 334843195
VISIT DATE: 09/06/2023
NARRATIVE
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The licensee can only provide care for a maximum capacity of 14 children, at the same time, if the age requirement is met.

Based on observation made at the facility, of the licensee providing care for 18 children, the preponderance of evidence standard has been met, therefore the above allegation regarding the licensee operating outside of license terms and conditions, is found to be Substantiated.

See LIC9099-D for cited deficiency.

LPA Lopez informed licensee Julie Angulo that this report dated September 6, 2023, document(s) (1) Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Lopez informed the licensee Julie Angulo to provide a copy of this licensing report dated September 6, 2023, that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee Julie Angulo.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 09-CC-20230808094748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ANGULO FAMILY CHILD CARE
FACILITY NUMBER: 334843195
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/07/2023
Section Cited
CCR
102416.5(a)
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Staffing Ratio and Capacity: The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.

This requirement is not met as evidenced by:
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Licensee agrees to submit a written plan as to how capacity will be reduced to no more than 14, as limited by the license, and to meet the cited regulation. Plan to be submitted to the Riverside Child Care Regional Office by 9/7/2023.
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Based on observation made during today's inspection, the licensee did not comply with the section cited above. The licensee was providing care for 18 children. This poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5