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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843331
Report Date: 01/31/2024
Date Signed: 01/31/2024 09:43:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2023 and conducted by Evaluator Amber Shaw
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231221121158
FACILITY NAME:GARCIA FAMILY CHILD CAREFACILITY NUMBER:
334843331
ADMINISTRATOR:ROSALVA GARCIA-CARRANZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 289-1173
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:14CENSUS: 12DATE:
01/31/2024
UNANNOUNCEDTIME BEGAN:
09:01 AM
MET WITH:Rosalva Garcia-CarranzaTIME COMPLETED:
09:55 AM
ALLEGATION(S):
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Provider allows infant to sleep in a car seat
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA), Amber Shaw and Jeanette Sanchez, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPAs met with Rosalva Garcia-Carranza, (Licensee), who was informed of the decision rendered.

Per information collected and pertinent interviews conducted, LPA was unable to corroborate allegation that provider allows infant to sleep in a car seat. On 12/27/23 and 01/31/24, LPA Shaw conducted an inspection of the facility and toured the home. During inspections, LPA verified that there were no infants sleeping in a car seat. In addition, per interviews conducted with pertinent parties, LPA was unable to corroborate allegation that the licensee allows infants to sleep in a car seat during operating hours. Therefore, based on the information gathered, the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20231221121158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GARCIA FAMILY CHILD CARE
FACILITY NUMBER: 334843331
VISIT DATE: 01/31/2024
NARRATIVE
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An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2