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25 | On 3/11/2024 at 02:45 PM, Licensing Program Analyst (LPA) Claudia Caywood arrived at the facility to conduct a Case Management report amendment. Upon arrival, LPA was met by Licensee, Kelly Penaloza. LPA stated to the licensee the purpose of the visit.
LPA explained to the licensee that a complaint report 9099-D dated 2/21/2024 needed to be amended to reflect a page separation of the Type A and Type B Deficiency. Licensee signed amended reports and a copy was provided to the licensee, Kelly Penaloza.
An exit interview was conducted, appeal rights discussed, and a copy of this report was provided to the licensee, Kelly Penaloza.
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