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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843588
Report Date: 02/04/2026
Date Signed: 02/04/2026 10:46:43 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2025 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251210202555
FACILITY NAME:YMCA YOUTH CENTER AT RIVER ROAD PARKFACILITY NUMBER:
334843588
ADMINISTRATOR:ANITA SHEEHI JONESFACILITY TYPE:
830
ADDRESS:1100 RIVER ROADTELEPHONE:
(951) 736-9622
CITY:CORONASTATE: CAZIP CODE:
92878
CAPACITY:24CENSUS: DATE:
02/04/2026
UNANNOUNCEDTIME BEGAN:
09:23 AM
MET WITH:Anita Sheehi Jones, Site DirectorTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Staff are operating over ratio
Staff are not taking precautions to prevent the spread of illness
Unqualified staff are left alone to supervise children
INVESTIGATION FINDINGS:
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On 02/04/2026, at 09:23 AM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Facility Representative, Anita Sheehi Jones, regarding the above listed allegations, which were received on 12/10/2025. During the visit, LPA toured the facility, took census, and spoke to the Site Director regarding final findings.

Allegations: 1) Staff are operating over ratio 2) Staff are not taking precautions to prevent the spread of illness 3) Unqualified staff are left alone to supervise children

During the investigation, LPAs conducted interviews with all pertinent parties, reviewed documents, and toured the facility.
(CONT. LIC9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20251210202555
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
VISIT DATE: 02/04/2026
NARRATIVE
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It was alleged facility staff are operating over ratio due to the facility being understaffed and using unqualified staff to supervise children. All pertinent individuals stated the facility frequently operates over ratio due to staffing issues and not having enough qualified teachers in place. In addition, on the day of investigation, LPAs observed the facility to be out of ratio with unqualified staff supervising several children.
On 12/18/2025, LPAs observed two unqualified staff alone supervising eight infant children while the qualified staff took a restroom break.

It was alleged staff do not take precautions to prevent spread of illness. Pertinent individuals stated they did not know the facility had an isolation area for children to wait until they are picked up. Pertinent individuals stated children remain in daycare areas until authorized representatives arrive to pick them up. LPA observed the front office to not have an isolation area as previous reports stated they should.

Based on LPAs interviews conducted, LPAs observations facility operated over ratio while unqualified staff supervised children, and facility did not take necessary precautions to prevent spread of illness which are violations of ratio requirements and personal rights. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D.

Appeal rights issued and discussed with Facility Director, Anita Jones-Sheehi, and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided to the Facility Director, Anita Jones-Sheehi.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 09-CC-20251210202555
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/04/2026
Section Cited
CCR
101226.2(a)
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101226.2 -Isolation for Illness(a) A center shall be equipped to isolate and care for any child who becomes ill during the day.

This requirement was not met as evidenced by:
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Director agreed to set up an isolation area that was observed by the LPA during the complaint delivery on 2/4/2026
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Based on LPA interviews and observation facility did not take necessary precautions to prevent spread of illness by isolating children which are violations of isolation for illness.
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Type B
02/13/2026
Section Cited
CCR
101416.5(b)
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101416.5 staff-infant ratio: (b) there shall be a ratio of one teacher for every four infants in attendance.
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 Director agreed to share licensing video regarding ratio with staff for training purposes by the POC due date of 2/13/2026
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Based on LPA observation and interviews, facility operated over ratio while unqualified staff supervised children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 09-CC-20251210202555
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
VISIT DATE: 02/04/2026
NARRATIVE
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CREATED IN ERROR
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5