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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843745
Report Date: 08/14/2026
Date Signed: 08/14/2026 01:05:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260623151522
FACILITY NAME:MANSELL FAMILY CHILD CAREFACILITY NUMBER:
334843745
ADMINISTRATOR:AMANI MANSELLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 208-4087
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92555
CAPACITY:14CENSUS: 4DATE:
08/14/2026
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Zaniya Wallace, AssistantTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff hit a child in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced visit to the facility to deliver the findings for a complaint investigation. LPA met with Licensee’s Assistant Zaniya Wallace and explained the purpose of the visit. During the investigation, LPA conducted confidential interviews with staff and other relevant parties regarding the allegation.

The allegation alleged that staff hit a child on the back while the child was in care. Interviews with the child indicated that Staff 2 (S2) allegedly hit the child on several different occasions, including one incident in which the child passed gas while sitting on a sofa near S2. Accounts of this incident were inconsistent with descriptions varying between hitting, pushing, or both. The timeframe and frequency of the alleged conduct were also unclear. Additional interviews reported that the child frequently passed gas near S2 and continued moving closer to S2, and that S2 responded by scooting the child away from them. Other witnesses denied observing S2 hit or push children. Additional information obtained during the investigation indicated that staff do not use physical force when disciplining children in care.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260623151522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MANSELL FAMILY CHILD CARE
FACILITY NUMBER: 334843745
VISIT DATE: 08/14/2026
NARRATIVE
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Based on the conflicting statements obtained, LPA was unable to determine whether staff hit a child while in care. Although the allegation may have occurred, there is not a preponderance of evidence to support or prove the claim. Therefore, the allegation is determined to be unsubstantiated.

A finding of Unsubstantiated means that although the allegation may have occurred or may be valid, the evidence obtained during the investigation does not establish, by preponderance of the evidence, that the alleged violation occurred.

An exit interview was conducted with the Licensee's assistant Zaniya Wallace. A copy of the report and Appeal Rights was provided. A Notice of Site Visit was also issued, and the Licensee’s Assistant was advised that the notice must remain posted at the facility for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2