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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844364
Report Date: 07/15/2024
Date Signed: 07/15/2024 02:16:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2024 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240625120738
FACILITY NAME:MURRIETA UNIVERSITY, LLCFACILITY NUMBER:
334844364
ADMINISTRATOR:CARRIE ROUCHFACILITY TYPE:
850
ADDRESS:39840 LOS ALAMOS RD. #14TELEPHONE:
(951) 698-5480
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:101CENSUS: 47DATE:
07/15/2024
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Carrie RouchTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff do not prevent day care children from biting other day care children.
INVESTIGATION FINDINGS:
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On July 15, 2024, at 01:05 PM Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced inspection at Murrieta University and met with Director Carrie Rouch. The purpose of the inspection was to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 06/26/2024. In addition, LPA Peebles interviewed three staff (D), (S1), (S2) and obtained documents pertinent to the investigation.

On June 25, 2024, Community Care Licensing (CCL) received a complaint alleging, Staff do not prevent day care children from biting other day care children. It was reported that on 05/30/2024, 06/05/2024, and 06/17/2024 Child1 (C1) was bitten by Child2 (C2) while in care at the CCC. It was also reported C1 was bitten a fourth time, but it was not reported, due to the facility staff not witnessing the incident. Staff were unable to inform legal guardians/parents of the injury C1 sustained.

Unsubstantiated
Estimated Days of Completion: 27
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240625120738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MURRIETA UNIVERSITY, LLC
FACILITY NUMBER: 334844364
VISIT DATE: 07/15/2024
NARRATIVE
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Three of three Interviews revealed C1 and C2 would often play together, however C1 would eventually take C2’s toys and C2 would get frustrated and responded with biting C1. Interviews also disclosed staff began shadowing C2 and began doing “scatterplot data sheets” showing C2’s behavior every 30 minutes. Additionally, the facility provided multiple options that could prevent C2 from biting C1 such as removing C2 during diaper changes or placing C2 in another classroom, however these two options did not occur. Furthermore S2 was removed from that classroom and replaced with S1 ensuring S1 would be able to assist with preventing C2 from biting C1.

Based on interviews and records review, the allegation, Staff do not prevent day care children from biting other day care children may have occurred, however is not supported, or proven by evidence. Therefore, the allegation is unsubstantiated at this time.

An exit interview was conducted, copy of the report was provided to Carrie Rouch. The Notice of Site Visit was posted by the facility representative prior to LPA leaving the facility and was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2