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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844394
Report Date: 09/20/2021
Date Signed: 09/20/2021 03:26:58 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2021 and conducted by Evaluator Lakesha Edwards
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210715083100
FACILITY NAME:BURTON FAMILY CHILD CAREFACILITY NUMBER:
334844394
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 4DATE:
09/20/2021
UNANNOUNCEDTIME BEGAN:
02:35 PM
MET WITH: Rosemarie & Deshonai Burton-LicenseeTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff did not meet the child's diapering needs.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) LaKesha Edwards conducted a virtual visit with the facility approved by LPM P. Beschorner to conclude an investigation into the above allegation. An initial visit was conducted on 07/22/2021 and was extended at that time. LPA toured the facility virtually via FaceTime and verified census of 4 children in care.

On July 15, 2021, Community Care Licensing received a complaint allegation that alleges staff did not meet the child’s diapering needs. LPA conducted interviews with the licensee, a staff member and other pertinent parties. Interviews revealed the child was picked up from the family childcare home without having a diaper on before leaving. The licensee stated the child had just been changed approximately 5-7 minutes prior to being picked up for the day, and she did not check the child again before the child left for the day.

(Continued on 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lakesha Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20210715083100
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BURTON FAMILY CHILD CARE
FACILITY NUMBER: 334844394
VISIT DATE: 09/20/2021
NARRATIVE
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(Continued from 9099)

Interviews with other pertinent parties revealed the daycare provider or assistant worker did not recognize the child did not have on a diaper until after, the child was home, had taken a nap and upon getting up the bedding was wet. It was stated this was not the first time the child did not have on a diaper while in care at the facility. The licensee later told pertinent witnesses that the clean diaper was located behind the front door.

Based on the information gathered during the investigation and the allegation that staff did not meet the child's diapering needs, the preponderance of evidence standard has been met; therefore, the above allegation was found to be SUBSTANTIATED.

See LIC9099D for cited deficiency. Appeal rights discussed and a copy of this report was provided via email to the licensee on this date.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lakesha Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20210715083100
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BURTON FAMILY CHILD CARE
FACILITY NUMBER: 334844394
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/20/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/27/2021
Section Cited
CCR
102423(a)(2)
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102423(a)(2) Personal Rights (a) Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee... These rights include (2) To receive safe, healthful, and comfortable accommodations.

This requirement was not met as evidenced by:
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Licensee has agreed to inspect and monitor each child’s diaper and clothing throughout the day and prior to children leaving the childcare facility to ensure that each infant is wearing a diaper and clean clothing. Licensee will provide a written statement to CCLD by the due date of 9/27/2021.
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Based on interviews conducted, a child was picked up from the daycare without a diaper on. It was not observed that the child did not have a diaper on until the child was home, awaken from napping and had wet the bed.
This poses a potential risk to the health and safety of kids in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lakesha Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3