<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844622
Report Date: 06/16/2026
Date Signed: 06/16/2026 02:21:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260407092531
FACILITY NAME:RODRIGUEZ FAMILY CHILD CAREFACILITY NUMBER:
334844622
ADMINISTRATOR:RODRIGUEZ, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 672-1252
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:14CENSUS: 7DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Laura RodriguezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained multiple scratches while in care
Licensee did not ensure adequate supervision was provided to child in care
Licensee engaged in an inappropriate conversation with other adults while in the presence of children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 16 2026, at 01:55 PM Licensing Program Analyst (LPA) Courtnee Peebles arrived at the facility to deliver the finding for the above referenced allegations. During the visit on May 16 2026, LPA conducted a health and safety check of the facility. A safety concern was not observed. Copies of pertinent evidence were obtained, and confidential interviews were conducted.

On April 7, 2026, the Department received allegations that a child in care sustained multiple scratches. It was reported that Child 1 (C1) often had a red face, though the cause of the redness was unknown. Interviews revealed that the Licensee observed C1’s face appearing redder than usual and noticed what looked like small dots. As the redness subsided, the dots disappeared consistent with scratches. The Licensee immediately contacted C1’s guardian, provided a photograph, and informed them of the child’s condition. However, during the investigation, statements regarding how and when the scratches may have occurred were inconsistent. Due to these conflicting accounts, the information gathered could not
Unsubstantiated
Estimated Days of Completion: 80
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260407092531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RODRIGUEZ FAMILY CHILD CARE
FACILITY NUMBER: 334844622
VISIT DATE: 06/16/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
corroborate the source of the scratches or determine whether they occurred while the child was in care.

Regarding the allegation that the Licensee engaged in an inappropriate conversation with other adults in the presence of children, it was specifically reported that the Licensee was approached by a parent regarding scratches on their child’s face and, during the conversation, became disrespectful and began yelling in front of the children. Interviews revealed that on the day of the incident, C1’s guardian arrived during lunchtime while C1 was covered in spaghetti. During the interaction, the guardian demanded explanations regarding the scratches from both the Licensee and other children present. Interviews further indicated that the Licensee ultimately asked the guardian to leave the premises due to what was perceived as aggressive behavior. Due to conflicting information received, LPA was unable to corroborate who engaged in the inappropriate conversation.

Regarding the allegation that the Licensee failed to provide adequate supervision, confidential interviews indicated that children were supervised at all times. LPA Peebles observed that there were no areas within the home where a child could be out of view or able to injure another child without staff awareness. The Licensee was reportedly present throughout the day and continuously monitoring the children. When the Licensee needed to prepare meals or complete other tasks, an assistant residing in the home was available to maintain supervision.

Based on the information obtained during the investigation, there is insufficient evidence to support the allegations that a child sustained multiple scratches while in care, that the Licensee failed to provide adequate supervision, or that the Licensee engaged in inappropriate conversation in the presence of children. Although the allegations may have occurred or may be valid, the evidence does not establish that the alleged violations did or did not occur. Therefore, the allegations are deemed unsubstantiated.

An exit interview was conducted with Licensee Laura Rodriguez. A copy of this report, appeal rights, and the Notice of Site Visit were provided. The Licensee was reminded that the Notice of Site Visit must be posted in a visible location within the facility for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2