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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845087
Report Date: 07/30/2024
Date Signed: 07/30/2024 01:17:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2024 and conducted by Evaluator Sumayya Habeebulla
COMPLAINT CONTROL NUMBER: 10-CC-20240611100505
FACILITY NAME:FLORES FAMILY CHILD CAREFACILITY NUMBER:
334845087
ADMINISTRATOR:FLORES,MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 715-2947
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:14CENSUS: DATE:
07/30/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:TIME COMPLETED:
01:20 PM
ALLEGATION(S):
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- Licensee not properly supervising day care children
- Licensee not intervening in altercations between day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sumayya Habeebulla arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 06/11/24. LPA met with Licensee Maria Flores and discussed the above allegations.

On 06/12/24, and 07/16/24 LPA Habeebulla conducted interviews with Licensee and two other children. Along with the interviews, the investigation revealed that:



See LIC 9099C for continuation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240611100505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FLORES FAMILY CHILD CARE
FACILITY NUMBER: 334845087
VISIT DATE: 07/30/2024
NARRATIVE
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The first allegation is Licensee is not properly supervising day care children. LPA conducted interviews with staff and children and they revealed that the Licensee has not left the childcare children in the care of any minor at any time. Further interviews revealed that Licensee only steps away into the kitchen to prepare snacks or lunch during which time the children are watched by an adult who is qualified and eligible to provide care for the children.

The second allegation is Licensee is not intervening in altercations between day care children. Interviews conducted revealed that there have not been any incidents where children were involved in an altercation and the Licensee did not intervene. LPA made several attempts to contact children who made the allegations, including the parent, but was unable to make contact and obtain information regarding the alleged physical and/or verbal altercations. In addition, LPA made contact with the R/P, who was unable to provide specific details of allegations. Therefore, due to a lack of pertinent information, LPA was unable to corroborate allegation.

From the information received by interviews with Licensee and children the above allegation cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with Licensee Ms. Maria Flores, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2