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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845346
Report Date: 06/05/2025
Date Signed: 06/05/2025 09:52:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2025 and conducted by Evaluator Brian Morris
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250402150756
FACILITY NAME:DESERT PRESCHOOL ACADEMYFACILITY NUMBER:
334845346
ADMINISTRATOR:MARY VELASQUEZFACILITY TYPE:
830
ADDRESS:13095 INDIAN ST.TELEPHONE:
(760) 924-1900
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:12CENSUS: 4DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Director, Yulisa MedinaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Pest found in day care child’s diaper due to staff neglect
Staff did not ensure the facility was free of pests
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Morris conducted interviews with the Site Director and staff regarding the allegation that a pest was found in a child’s diaper due to staff neglect. All individuals interviewed denied ever seeing or hearing of a pest—specifically a roach—being found in a child’s diaper at the facility. Further interviews revealed that neither the Director nor the staff were aware of such an incident, and it had not been reported or brought to their attention. Based on the information obtained through these interviews, the allegation could not be corroborated. There was insufficient evidence to determine whether a pest was present in a child’s diaper during a diaper change at the facility.

Licensing Program Analyst (LPA) Morris conducted interviews regarding the allegation that staff failed to maintain the facility free of pests. Licensing Program Analyst (LPA) Morris conducted interviews regarding the allegation that staff failed to maintain the facility free of pests. Interviews revealed that the facility contracts with Truly Nolen Pest Control for monthly pest control services.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250402150756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DESERT PRESCHOOL ACADEMY
FACILITY NUMBER: 334845346
VISIT DATE: 06/05/2025
NARRATIVE
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The facility provided LPA with 13 months of service receipts, dated from 05/28/2022 to 04/03/2025, confirming regular pest control visits. Site Director Yulisa Medina also reported that a professional cleaning company services the facility nightly to maintain cleanliness and sanitation. Additionally, LPA conducted a physical inspection of the facility and did not observe any evidence of a pest infestation. Based on the information obtained through interviews, documentation, and facility inspection, there is insufficient evidence to support the allegation.

Based on the information obtained through interviews and documentation provided, the allegation could not be verified. There is insufficient evidence to substantiate that staff failed to maintain the facility free of pests. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report along with the appeal rights were provided to Site Supervisor Yulisa Medina. A notice of site visit was provided and must remain posted for 30 consecutive days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2