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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845432
Report Date: 05/23/2023
Date Signed: 05/23/2023 11:14:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2023 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230420102602
FACILITY NAME:WEE CARE CHILDRENS LEARNING CTR.FACILITY NUMBER:
334845432
ADMINISTRATOR:ELIZABETH TRISLERFACILITY TYPE:
850
ADDRESS:26868 GIRARD ST.TELEPHONE:
(951) 652-5329
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:90CENSUS: 36DATE:
05/23/2023
UNANNOUNCEDTIME BEGAN:
11:08 AM
MET WITH:Elizabeth TrislerTIME COMPLETED:
11:24 AM
ALLEGATION(S):
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Staff hit day care child in care.
Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
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On May 23, 2023, at 11:08 AM, Licensing Program Analyst (LPA) Anastasia Flores, met with Wee Care Children’s Learning Center, acting Director, Yessenia Argueta, in regard to the to the above allegations. On 4/24/23, at 2:26 PM, LPA conducted a health and safety inspection of the facility, and no immediate concerns were noted. Copies of children’s roster and staff roster was obtained. Interviews were conducted with staff #1, #2, #3 (S1, S2, S3) and two confidential interviews.

On April 20,2023 this agency received allegation that staff hit day care child while in care, and that staff handled day care child in a rough manner. Confidential interviews disclosed that child #1 (C1) stated, “she (teacher) grabbed me and then I hit her.” Interview with S2 denied allegations and said that S3 grabbed C1’s hand to redirect to a different area when C1, C2 were slap fighting with each other. Other confidential interviews disclosed that S3 grabbed C1 a gentle manner. Confidential interviews denied having photos of any marks or bruises on C1. Interview with S3 denied allegations, stating the facility uses positive redirection, and only place hands on if the children may be harmed in some way.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230420102602
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: WEE CARE CHILDRENS LEARNING CTR.
FACILITY NUMBER: 334845432
VISIT DATE: 05/23/2023
NARRATIVE
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Confidential interview disclosed that children are not hit for not listening, gently redirected. Interview with S3 informed LPA that C1 was redirected, but S3 held C1’s hand to stop from hitting C2, not in an aggressive manner.

Based on confidential interviews, the allegations staff hit day care child in care, or that staff handled child in care in a rough manner, may have occurred, however is not supported, or proven by evidence. Therefore, the allegations are unsubstantiated. A copy of this report, appeal rights and Notice of Site Visit were provided to acting Director. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2