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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845432
Report Date: 06/04/2025
Date Signed: 06/04/2025 12:14:22 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2025 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250603082023
FACILITY NAME:WEE CARE CHILDRENS LEARNING CTR.FACILITY NUMBER:
334845432
ADMINISTRATOR:YESENIA ARGUETAFACILITY TYPE:
850
ADDRESS:26868 GIRARD ST.TELEPHONE:
(951) 652-5329
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:90CENSUS: 32DATE:
06/04/2025
UNANNOUNCEDTIME BEGAN:
09:06 AM
MET WITH:Yesenia Argueta, DirectorTIME COMPLETED:
12:23 PM
ALLEGATION(S):
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Facility staff do not keep classrooms at a comfortable temperature
INVESTIGATION FINDINGS:
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On 06/04/2025 at approximately 09:06 AM, Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced visit to initiate a complaint investigation into the above allegation. LPA met with Director Yesenia Argueta and informed them of the purpose of this visit. During this investigation LPA conducted interviews with staff and children and obtained supportive documentation for review to assist with determining the findings for the above noted allegation. The following was determined.

It was alleged that the staff do not keep the facility at a comfortable temperature. Record review indicated there was a work order placed to repair an A/C compressor that was quoted on October 11, 2024. The A/C was not repaired then, and has not been repaired since.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250603082023
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: WEE CARE CHILDRENS LEARNING CTR.
FACILITY NUMBER: 334845432
VISIT DATE: 06/04/2025
NARRATIVE
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This compressor was part of an A/C unit that feeds air supply to a Pre-Kindergarten classroom (Ms. Hazel’s room) as well as the kitchen, and main front room. Since the A/C continued to not be repaired, the facility had to split the classroom that was utilizing the space, into other Pre-Kindergarten classrooms. 3 of 3 staff interviews agreed that the facility has reached temperatures between 80-84 degrees intermittently, for the past month since the temperatures outside have been rising. Staff further indicated that children had been napping in the room up until May 12, 2025, until the heat got unbearable. On May 12, 2025, a text message was sent to the parents advising their children would have to be relocated to another classroom due to the heat. 3 children who were assigned to the room that A/C was not functioning were interviewed. 3 of 3 children relayed they remember being hot and as well as during nap time.

On day of visit 06/04/2025 at approximately 11:25 AM, LPA recorded an outside temperature of 77 degrees with the same reading of 77 degrees inside the main Pre-Kindergarten classroom with the AC units on. Today's outside temperature was not stated to exceed 83 degrees per an internet based weather application; however.

Based upon interviews with children and staff, and a review of evidence obtained during the investigation, the requirement for the Licensee to maintain the facility in good repair at all times and to ensure the safety and well-being of children, was not met, and thus, the allegation is Substantiated.

A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where a copy of this report was reviewed with and provided along with copies of the LIC9099D, and Appeal Rights. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250603082023
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: WEE CARE CHILDRENS LEARNING CTR.
FACILITY NUMBER: 334845432
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/18/2025
Section Cited
CCR
101238(a)
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Buildings and Grounds: (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not being met as evidenced by:
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Licensee states they will repair the AC unit and provide proof of such to LPA by POC date.
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Based on staff and children interviews, and a review of records from the facility, the facility was not maintaining a comfortable air temperature for children due to a A/C unit in disrepair. This is a potential health and safety and/or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
LIC9099 (FAS) - (06/04)
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