334845437-5-25-2023-10-CC-DMUN-CSBMFX-20230530093505

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334845437
Report Date: 05/25/2023
Date Signed: 05/25/2023 01:03:55 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2023 and conducted by Evaluator Lorena Valenzuela

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230327145359

FACILITY NAME:	WOLFF WATER		FACILITY NUMBER:	334845437
ADMINISTRATOR:	MARIA HERNANDEZ		FACILITY TYPE:	850
ADDRESS:	47795 DUNE PALMS ROAD		TELEPHONE:	(760) 771-3096
CITY:	LA QUINTA	STATE: CA	ZIP CODE:	92253
CAPACITY:	43	CENSUS: 27	DATE:	05/25/2023
		UNANNOUNCED	TIME BEGAN:	12:25 PM
MET WITH:	Brandy Stephens		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Lack of supervision

INVESTIGATION FINDINGS:

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On May 25, 2023, Licensing Program Analyst (LPA) Lorena Valenzuela conducted an unannounced inspection at Wolffe Waters Child Care Center and met with Child Development Specialist Brandy Stephens. The purpose of the inspection was to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 04/05/2023 and 05/12/2023. In addition, LPA Valenzuela interviewed two teachers, one teacher aide, site supervisor, behavioral technician and three parents/ authorized representatives.

On March 27, 2023, Community Care Licensing (CCL) received information that staff did not provide adequate supervision to the daycare children and that a daycare child was “getting hurt” but there were no reports about the injury provided to the parent. It was also reported, when parent asked staff about the injury, staff said they did not know how the child obtained the injury.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:	DATE: 05/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230327145359

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: WOLFF WATER	FACILITY NUMBER: 334845437
	VISIT DATE: 05/25/2023

NARRATIVE

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Confidential interviews revealed staff always supervise children inside the classroom and in outdoor areas. It was revealed that although children do engage in physical altercations such as fighting over a toy, staff immediately intervene and report any injury to parent/authorized representative. Witness interviews revealed there were no concerns regarding supervision of children in care. In addition, per observations and records review, facility is meeting staff to child ratio.
Based on interviews and records review, the allegation that staff is did not adequately supervise day care children, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time.
An exit interview was conducted, copy of the report was provided to Brandy Stephens. The Notice of Site Visit was posted by the facility representative prior to LPA leaving the facility and was reminded this notice must be posted for 30 days.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:	DATE: 05/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023

LIC9099 (FAS) - (06/04)

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