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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845463
Report Date: 04/15/2026
Date Signed: 04/15/2026 12:48:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Brian Morris
COMPLAINT CONTROL NUMBER: 10-CC-20260225095132
FACILITY NAME:GUTIERREZ FAMILY CHILD CAREFACILITY NUMBER:
334845463
ADMINISTRATOR:GUTIERREZ, ANGELICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 379-1145
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92551
CAPACITY:14CENSUS: 14DATE:
04/15/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Licensee Angelica GutierrezTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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- Licensee left infant in soiled diaper for an excessive amount of time.
- Licensee uses corporal punishment in the presence of day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Brian Morris arrived at the facility to conduct a subsequent complaint visit, which included concluding the investigation and delivering the findings related to the complaint initiated on February 25, 2026. LPA met with Licensee Angelica Gutierrez and discussed the above-reference allegations.

On February 25, 2026, a complaint was received alleging licensee left infant in soiled diaper for an excessive amount of time. Specifically, it was alleged on several occasions that Child 1 (C1) was picked up with a dirty diaper and that Child 2 (C2) began to cry when approaching the daycare. It was also alleged licensees use corporal punishment in the presence of day care children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260225095132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GUTIERREZ FAMILY CHILD CARE
FACILITY NUMBER: 334845463
VISIT DATE: 04/15/2026
NARRATIVE
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On March 5, 2026, LPA Morris arrived at the facility and conducted interviews with the licensee and children in care. During the inspection, LPA Morris observed the licensee and assistant staff checking diapers and completing diaper changes. Licensee Gutierrez reported that diaper changes are completed as needed. She stated that if staff observe a child using the restroom or notice an odor, they check and change the child’s diaper accordingly. However, LPA Morris was unable to verify this information because the facility does not maintain diapering logs. LPA Morris also attempted to obtain additional pertinent information but was unable to identify specific dates or details related to the alleged diapering issue. Licensee Gutierrez further stated that diapers are checked every one to two hours in the FCCH. The licensee denies the allegations.

Based on LPA’s observations, files reviewed, and interviews conducted, the allegation licensee left infant in soiled diaper for an excessive amount of time is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Regarding the allegation that the licensee uses corporal punishment in the presence of daycare children, LPA Morris conducted interviews with staff, children in care, and parents. Confidential interviews with children did not reveal any evidence that the licensee or assistant staff use corporal punishment at the daycare. Parents interviewed reported that they have never witnessed the licensee or staff behaving aggressively or using physical discipline toward children at the facility. Additionally, LPA Morris did not obtain any video or photographic evidence to support the allegation, and there is no physical evidence available for review. All staff interviewed denied the allegation, and no disclosures were made during interviews to support the allegation.

Based on information obtained through interviews with the licensee and other relevant individuals, the above allegations cannot be verified. While the allegations may have occurred, there is insufficient evidence to determine whether they did or did not take place. Therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted and report was reviewed by Licensee Angelica Gutierrez. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to the interior side of the main door for 30 days. The report must be made available to the public for three years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2