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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845644
Report Date: 03/14/2022
Date Signed: 03/14/2022 11:39:24 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2022 and conducted by Evaluator Justin Giese
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220118083505
FACILITY NAME:KINGSTON ACADEMYFACILITY NUMBER:
334845644
ADMINISTRATOR:LIANG, HANBOFACILITY TYPE:
850
ADDRESS:6048 ETIWANDA AVENUETELEPHONE:
(951) 681-4182
CITY:MIRA LOMASTATE: CAZIP CODE:
91752
CAPACITY:72CENSUS: DATE:
03/14/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:TIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Teacher yelled at daycare children
Teacher did not give child food as punishment
INVESTIGATION FINDINGS:
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On 03/14/22 at 10:30 am Licensing Program Analyst (LPA) Justin Giese made an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Director, Karen Brazzill regarding the above allegation which were received on 01/18/2022.

The following was alleged: Teacher yelled at daycare children

LPA obtained clarification of the alleged allegation prior to making contact with the facility. On 01/25/2022, LPA made an unannounced visit to the facility and conducted interviews with three children and six staff.

Three staff stated they have overheard yelling and loud voices within the facility, denying ever yelling themselves. Three staff stated yelling or shouting has never occurred in the facility while they have been present. All children interviewed stated all the staff are nice and staff do not yell at children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin GieseTELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20220118083505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
VISIT DATE: 03/14/2022
NARRATIVE
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There was conflicting information received during the investigation from what was alleged. This agency has investigated the complaint alleging a teacher yelled at daycare children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

The following was alleged: Teacher did not give a child food as punishment

LPA obtained clarification of the alleged allegation prior to making contact with the facility. On 01/25/2022, LPA made an unannounced visit to the facility and conducted interviews with three children and six staff.

All staff interviewed deny the allegation a teacher did not give a child food as punishment. Staff stated the facility provides snacks and lunch as part of its program curriculum. In addition to providing food, children often bring personal snacks to school in their backpacks/lunch bags to supplement what is provided by the facility. Staff stated children often request snacks or attempt to retrieve snacks from their backpacks/lunch bags during instructional and non-eating periods, which can cause a disruption in the classroom. Staff stated children can eat their snacks at designated times, food is never withheld as a form of punishment. Children interviewed denied food being withheld from staff.

There was conflicting information received during the investigation from what was alleged. This agency has investigated the complaint alleging a teacher did not give a child food as punishment. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited

A NOTICE OF SITE VISIT WAS GIVEN. DIRECTOR WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE DIRECTOR UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

An exit interview was conducted, A copy of this report and appeal rights were given to the Director during this inspection on 03/14/2022
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin GieseTELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4