334845644-5-13-2022-09-CC-GSEA-CFENHP-20220615102902

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334845644
Report Date: 05/13/2022
Date Signed: 05/13/2022 12:20:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2022 and conducted by Evaluator Justin Giese

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20220413084544

FACILITY NAME:	KINGSTON ACADEMY		FACILITY NUMBER:	334845644
ADMINISTRATOR:	KAREN BRAZZILL		FACILITY TYPE:	850
ADDRESS:	6048 ETIWANDA AVENUE		TELEPHONE:	(951) 681-4182
CITY:	MIRA LOMA	STATE: CA	ZIP CODE:	91752
CAPACITY:	72	CENSUS: 17	DATE:	05/13/2022
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Karen Brazzill		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Facility is out of ratio
Facility commingles day care children
Staff yells at day care children

INVESTIGATION FINDINGS:

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(REPORT AMENDED TO AQUIRE PROPER SIGNATURE) On 05/13/2022 at time listed above Licensing Program Analyst (LPA) Justin Giese made an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Director, Karen Brazzill regarding the above allegations, which were received on 04/13/2022.
The following was alleged: Facility is out of ratio. It was alleged that during bus runs staff is left alone with up to 20 children. LPA was unable to obtain any further information regarding when the allegation occurred, the frequency or parties involved
On 04/18/2022, LPA made an unannounced visit to the facility for the purpose of initiating this complaint investigation. LPA interviewed staff and made direct observations of teacher to child ratios and staffing in all functioning classrooms. During the investigation, staff members interviewed stated they are aware of proper ratios for all programs at the facility, as well as proper staffing to meet these ratios. Staff stated ratios have always been met. Staff statements deny any occurrences of staff being out of ratio to support what is being alleged.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin Giese	TELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:	DATE: 05/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220413084544

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY	FACILITY NUMBER: 334845644
	VISIT DATE: 05/13/2022

NARRATIVE

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LPA conducted unannounced visits to the facility on 04/01/2022, 04/12/2022, 04/18/2022 and 04/26/2022 for other purposes and found the Facility’s staff to child ratios to be in compliance. LPA reviewed Facility attendance records via ‘Bright wheel” for the preschool program and observed documented staff to child ratios. LPA’s direct observations of staff to child ratios and statements from those interviewed do not support the allegation the facility is operating out of ratio during bus runs.

This agency has investigated the complaint alleging Facility is out of ratio. Although the allegations may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

The following was alleged: Facility commingles day care children. It was alleged school age is mixed in during bus runs because there is not enough staff. LPA was unable to obtain any further information regarding when the allegation occurred, the frequency or parties involved.

LPA reviewed facility records, interviewed the Director, facility staff directly involved in the operations and supervision of children enrolled in the Facility’s preschool program, as well as 4 preschool aged children. The facility operates under an approved “commingling” waiver issued by the Licensing office allowing day care children ages 2 to Kindergarten as well as School Aged children to be commingled and occupy the same classroom space the first hour and last hour of business hours. Outside of the time period granted in the waiver, day care children are to be physically separated from other programs offered in the facility.

LPA recorded conflicting information from individuals interviewed from what is being alleged. Statements made deny that school age children have ever been mixed with other age groups outside of their respected classroom when not operating under the approved waiver. Staff acknowledge the ability to commingle day care and school age children at specific times of the day. LPA conducted unannounced visits to the facility on 04/01/2022, 04/12/2022, 04/18/2022 and 04/26/2022 for other purposes. During these unannounced visits, LPA toured all functioning areas and classrooms of the facility. LPA was present at times staff left to make bus runs for after school pick up and did not observe children commingled outside of their perspective age groups or programs outside of the times

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin Giese	TELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:	DATE: 05/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2022

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220413084544

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY	FACILITY NUMBER: 334845644
	VISIT DATE: 05/13/2022

NARRATIVE

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stated in the approved waiver.

This agency has investigated the complaint alleging Facility commingles day care children. Although the allegations may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

The following was alleged: Staff yells at day care children. It was alleged that staff yell at Child #1 and others in the 4-5’s classroom. LPA was unable to obtain any further information regarding when the allegation occurred or the frequency of its events.

On 4/26/2022 LPA made an unannounced visit to the facility and conducted interviews with Child #1 and 3 additional children that attend the 4-5’s room. Additionally, LPA interviewed the Director and 6 staff members. Statements made by Child #1 and others do not name any teaching staff that have yelled directly at them or in the 4-5’s classroom. Children state staff tell them to “clean up” and “not to run” while in the classroom. Children stated they liked coming to school and that their teachers were nice. Staff statements deny that Child #1 or others are yelled at while in care. Staff interviewed state that on occasion they have to raise their voices to get the attention of children, but it is made in a clear firm tone and never directed at an individual child.

There was conflicting information received during the investigation from what was alleged. This agency has investigated the complaint alleging a Staff yells at day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS GIVEN. DIRECTOR WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE DIRECTOR UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

An exit interview was conducted, A copy of this report and appeal rights were given to the Director during this inspection on 05/13/2022.

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin Giese	TELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:	DATE: 05/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2022

LIC9099 (FAS) - (06/04)

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