334845645-2-25-2026-09-CC-GSEA-DRUNFV-20260304092610

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334845645
Report Date: 02/25/2026
Date Signed: 02/25/2026 01:41:32 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2026 and conducted by Evaluator Aman Lama

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260202135624

FACILITY NAME:	KINGSTON ACADEMY		FACILITY NUMBER:	334845645
ADMINISTRATOR:	JENNIFER HOUSE		FACILITY TYPE:	840
ADDRESS:	6048 ETIWANDA AVENUE		TELEPHONE:	(951) 681-4182
CITY:	JURUPA VALLEY	STATE: CA	ZIP CODE:	91752
CAPACITY:	49	CENSUS: 10	DATE:	02/25/2026
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Jennifer House, site director		TIME COMPLETED:	02:05 PM

ALLEGATION(S):

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Absence of Supervision

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 02/02/2026. LPA was given access to the facility by facility staff who stated the site director was on her way back from stepping out for a few minutes. LPA let the staff know the purpose of today's inspection, took census, and toured the facility. LPA later met with the director, Jennifer House, to further discuss the complaint allegation and to deliver findings.
It was alleged: that the facility engaged in an absence of supervision. It was alleged that children were observed standing by themselves inside the facility, resulting in an absence of supervision. During interviews with pertinent parties, it was disclosed that two children had been left unattended in the hallway absent of supervision.
During the investigation, LPA reviewed relevant documentation and conducted interviews with pertinent parties. LPA investigated the allegation and gathered the following information:

See LIC 9099C for more details..................

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 09-CC-20260202135624

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY	FACILITY NUMBER: 334845645
	VISIT DATE: 02/25/2026

NARRATIVE

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Based on interviews conducted with multiple staff members, it was determined that the children were waiting in the hallway alone for at least two minutes. They were later observed by a staff member, who was returning from break, near the school-age classroom. When asked why they were in the hallway, the children stated they were waiting for their authorized representative.

Current staff stated, under the approval of a previous staff member who is no longer employed at the facility, children had been permitted to gather their personal belongings and wait in the hallway for their authorized representatives during pick-up without the supervision of staff being present.

The facility disclosed the incident to the Department within the required 24-hour time frame. Additionally, a written incident report detailing the absence of supervision was submitted to the Department within seven days.

Based on interviews conducted, the Department has determined that the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. Violations of California Code of Regulations, Title22, are being cited on the attached; see LIC 9099D for cited deficiencies.

An exit interview was conducted with Site Director Jennifer House. A copy of this report, the Notice of Site Visit, and Appeal Rights were provided. The Notice of Site Visit must remain posted for 30 consecutive days.

A Civil Penalty has been assessed during this inspection. Payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH.

Also, LPA Aman Lama informed the Director, Jennifer House to provide a copy of this licensing report dated February 25, 2026, that documents any Type A citation(s) to parents/guardians of all children currently enrolled, or newly enrolled by the next business day or the next day the child(ren) is(are) in care. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification and kept on file for 12 months from the date of this report.

LPA Aman Lama informed Director Jennifer House that this report dated February 25, 2026, document(s) (1) Type A citation(s) which shall be posted for 30 consecutive days as there is(are) immediate risk(s) to the health, safety, or personal rights of children in care.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 09-CC-20260202135624

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY	FACILITY NUMBER: 334845645
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/25/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 02/26/2026 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This was not met as evidenced by: children were waiting in the hallway alone, unsupervised for at least	1 2 3 4 5 6 7	Site director already has a meeting scheduled for March 6, 2026. Director gave LPA a copy of the meeting agenda, and agrees to submit proof of all staff that attended after the meeting has taken place on March 6, 2026.
	8 9 10 11 12 13 14	two minutes. This poses/posed an immediate health/safety risk to persons in care.	8 9 10 11 12 13 14
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

LIC9099 (FAS) - (06/04)

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