334845872-9-10-2024-10-CC-DMUN-D96RRQ-20240916131529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334845872
Report Date: 09/10/2024
Date Signed: 09/10/2024 03:16:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2024 and conducted by Evaluator Jeanette Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20240619095419

FACILITY NAME:	CAZARES FAMILY CHILD CARE		FACILITY NUMBER:	334845872
ADMINISTRATOR:	CAZARES,MARINA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 984-6496
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	14	CENSUS: 4	DATE:	09/10/2024
		UNANNOUNCED	TIME BEGAN:	03:02 PM
MET WITH:	Marina Cazares		TIME COMPLETED:	03:21 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Lack of supervision resulted in a child hitting another child with an object
Licensee not meeting the needs of a child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 9/10/2024 at 3:02pm, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to provide complaint findings. LPA met with licensee Marina Cazares.

On 6/19/2024, a complaint allegation was reported to Community Care Licensing (CCL), stating that lack of supervision resulted in a child hitting another child with an object and that licensee is not meeting the needs of a child in care. For the investigation, LPA conducted confidential interviews and reviewed records.

Regarding lack of supervison resulting in a child hitting another child with an object: licensee acknowledged that the incident occured and stated she was present when it occured. Licensee provided information as to what the object was - a plastic golf club and not a bat, as was originally alleged. Based on information received, lack of supervision was not the reason for the injury.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Jeanette Sanchez	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 09/10/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 10-CC-20240619095419

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CAZARES FAMILY CHILD CARE	FACILITY NUMBER: 334845872
	VISIT DATE: 09/10/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Regarding licensee not meeting the needs of a child in care: LPA inquired about the reason licensee would take a picture of a child crying and covered in vomit. Licensee stated pictures are taken for documentation purposes only and that she provides immediate aide to the children. LPA asked about use of high chairs in the facility. Licensee stated she does not leave children unattended in high chairs. Conflicting information was provided regarding children in high chairs, with an allegation being made that the licensee leaves them unsecured and unattended.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted, and this report was reviewed with the licensee Marina Cazares. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Jeanette Sanchez	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 09/10/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 2