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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846028
Report Date: 08/06/2024
Date Signed: 08/06/2024 12:55:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2024 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240612153950
FACILITY NAME:JUST 4 KIDS PRESCHOOL-CORONAFACILITY NUMBER:
334846028
ADMINISTRATOR:GARCIA,VERONICAFACILITY TYPE:
850
ADDRESS:1585 E ONTARIO AVETELEPHONE:
(951) 479-3888
CITY:CORONASTATE: CAZIP CODE:
92881
CAPACITY:60CENSUS: 47DATE:
08/06/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Erica RangelTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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1)Neglect/ Lack of Supervision- Staff left day care children unsupervised
2) Neglect/Lack of Supervision resulting in children engaging in inappropriate behaviors resulting in injuries
INVESTIGATION FINDINGS:
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On 8/6/2024, at 12: PM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Director, Erica Rangel regarding the above listed allegation, which was received on 6/12/2024. During the visit, LPA toured the facility, took census, received staff and children file copies, and spoke to the Director regarding final findings.

Allegation: 1) Staff left day care children unsupervised 2) Neglect/Lack of Supervision resulting in children engaging in inappropriate behaviors resulting in injuries

During the investigation, LPA conducted interviews with all pertinent parties, including staff and children, reviewed staff and children files, and facility documentation, and toured the facility.
(cont. 809-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20240612153950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: JUST 4 KIDS PRESCHOOL-CORONA
FACILITY NUMBER: 334846028
VISIT DATE: 08/06/2024
NARRATIVE
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It was alleged staff left day care children unsupervised while children use the restroom. Staff stated children are never left unsupervised at any time. Staff stated if assistance with supervision is needed, they will obtain assistance from other staff.

It was alleged due to staff’s neglect/lack of supervision children are injuring other children. Staff stated there are some children enrolled who have challenging behaviors but deny any child has been injured because of those challenging behaviors.

Based on interviews with all pertinent parties, conflicting information was obtained from what was alleged. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to the current Director, Erica Rangel.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2024 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240612153950

FACILITY NAME:JUST 4 KIDS PRESCHOOL-CORONAFACILITY NUMBER:
334846028
ADMINISTRATOR:GARCIA,VERONICAFACILITY TYPE:
850
ADDRESS:1585 E ONTARIO AVETELEPHONE:
(951) 479-3888
CITY:CORONASTATE: CAZIP CODE:
92881
CAPACITY:60CENSUS: 47DATE:
08/06/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Erica RangelTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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1) Ratio- Staff did not ensure they were not out of ratio
INVESTIGATION FINDINGS:
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On 8/6/2024, at 12:00 PM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Director, Erica Rangel, regarding the above listed allegation, which was received on 6/12/2024. During the visit, LPA toured the facility and spoke to the Director regarding final findings.

Allegation: 1) Facility operating out of ratio

During the investigation, LPA conducted interviews with all pertinent parties, including staff and children, reviewed staff, and children attendance records, and toured the facility.
Multiple pertinent individuals stated in the morning, classrooms are often out of ratio for up to 20 minutes. LPA reviewed attendance records for staff and children for dates 6/12/24, 6/14/24, and 6/17/24. On 6/14/24, there were 40 preschool children present and only three teachers from 7:38 am to 9:52 am.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 09-CC-20240612153950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: JUST 4 KIDS PRESCHOOL-CORONA
FACILITY NUMBER: 334846028
VISIT DATE: 08/06/2024
NARRATIVE
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Based on LPAs interviews conducted, and documentation reviewed, the facility was out of ratio. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D.

Appeal rights issued and discussed with Director, Erica Rangel, and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided to Director, Erica Rangel.
A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 09-CC-20240612153950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: JUST 4 KIDS PRESCHOOL-CORONA
FACILITY NUMBER: 334846028
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/09/2024
Section Cited
CCR
101216.3(a)
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101216.3 (a) Teacher-Child Ratio- (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement was not met as evidenced by:
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Director stated she has hired a new preschool teacher as of 8/5/24. She will also have all staff sign a letter of acknowledgement stating they understand the Teacher-Child Ratio regulation and will review the regulation with each preschool teacher.
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Based on LPAs interviews and record review. LPA was able to determine the facility was out of ratio in the preschool program.
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In addition she will have training of their own in the future to address the Teacher-Child ratio Title 22 regulation. POC due on 8/6/24
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5