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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846028
Report Date: 04/11/2025
Date Signed: 04/11/2025 12:02:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2025 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250318142047
FACILITY NAME:JUST 4 KIDS PRESCHOOL - CORONAFACILITY NUMBER:
334846028
ADMINISTRATOR:ERICA RANGELFACILITY TYPE:
850
ADDRESS:1585 EAST ONTARIO AVENUETELEPHONE:
(951) 479-3888
CITY:CORONASTATE: CAZIP CODE:
92881
CAPACITY:60CENSUS: 47DATE:
04/11/2025
UNANNOUNCEDTIME BEGAN:
11:26 AM
MET WITH:Jennifer Morris, Facility RepresentativeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Ratio- Staff are operating over ratio
License-Facility is comingling daycare children
INVESTIGATION FINDINGS:
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On 04/11/2025, at 11:15 AM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Facility Representative, Jennifer Morris regarding the above listed allegations, which were received on 3/18/2025. During the visit, LPA toured the facility, took census, and spoke to the Licensee regarding final findings.

Allegation: 1) Staff are operating out of ratio 2) Facility is comingling daycare children

During the investigation, LPA conducted interviews with all pertinent parties, including staff, reviewed documents, and toured the facility.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20250318142047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: JUST 4 KIDS PRESCHOOL - CORONA
FACILITY NUMBER: 334846028
VISIT DATE: 04/11/2025
NARRATIVE
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It was alleged facility staff are exceeding child to teacher ratio during drop off hours. Pertinent party Interviews revealed facility staff are frequently out of ratio. Pertinent parties stated, during drop off hours, they observed one staff caring for 13-16 children. Pertinent party interviews disclosed the facility has been short staffed causing the facility to be over ratio on several occasions within last couple of months.

In addition, pertinent parties disclosed the facility has been commingling infant and preschool children in the morning due to there not being enough staff present. Pertinent parties stated staff will bring infant children to the preschool classrooms until infant staff are present. In addition, pertinent parties stated staff carry infant children while present in the preschool classrooms.

Based on LPAs interviews conducted, facility staff did exceed child to teacher ratio and commingled infant and preschool children. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D.

Appeal rights issued and discussed with Facility Representative, Jennifer Morris, and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided to Facility Representative, Jennifer Morris.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20250318142047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: JUST 4 KIDS PRESCHOOL - CORONA
FACILITY NUMBER: 334846028
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/11/2025
Section Cited
CCR
101216.3(a)(1)
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Teacher Child Ratio:(a)There shall be a ratio of one teacher visually observing ... no more than 12 children in attendance, except as specified in (1)The number of children in attendance shall not exceed licensed capacity. This requirement was not met as evidenced by:
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Director conducted a professional develpment day on 4/4/25 where staff viewed video on CCLD website covering supervision and ratio. A training log was provided to LPA with signatures of staff attendance.
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Based on LPA interviews and records review it was determined facility was over ratio which posed a potential health and safety, or personal rights risk to the children in care.
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Type B
04/11/2025
Section Cited
CCR
101161(a)
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Limitations on Capacity:(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement was not met as evidenced by:
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Director conducted aa professional develpment day on 4/4/25 where staff viewd video on CCLD website covering supervision and ratio. A training log was provided to LPA with signatures of staff attendance.
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Based on LPA interviews and records review it was determined facility commingled facility children which posed a potential health and safety, or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3