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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846030
Report Date: 12/17/2025
Date Signed: 12/17/2025 03:20:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251104101241
FACILITY NAME:JUST 4 KIDS PRESCHOOL - CORONAFACILITY NUMBER:
334846030
ADMINISTRATOR:KECIA LOVINGFACILITY TYPE:
830
ADDRESS:1585 EAST ONTARIO AVENUETELEPHONE:
(951) 479-3888
CITY:CORONASTATE: CAZIP CODE:
92881
CAPACITY:28CENSUS: 17DATE:
12/17/2025
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Kecia Loving, DirectorTIME COMPLETED:
03:25 PM
ALLEGATION(S):
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1) Daycare is out of ratio
INVESTIGATION FINDINGS:
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On 12-17-2025, at 02:45 PM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Director, Kecia Love, regarding the above listed allegations, which were received on 11/04/2025. During the visit, LPA toured the facility and spoke to the Director regarding final findings.

Allegation: 1) Daycare is out of ratio

During the investigation, LPA conducted interviews with all pertinent parties, including staff, reviewed children, and staff files, and toured the facility.

(CONT. 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20251104101241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: JUST 4 KIDS PRESCHOOL - CORONA
FACILITY NUMBER: 334846030
VISIT DATE: 12/17/2025
NARRATIVE
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It was alleged the facility is often out of ratio. Pertinent parties disclosed that the infant classroom has been out of ratio up to 20 minutes at a time. It was revealed that the facility has back-up staff to cover ratio but sometimes falls short of ratio requirements due to being short staffed caused by unexpected absences. In addition, LPA observed a facility ratio report which confirmed that facility was out of ratio on a few occasions dating from 10/20/2025 through 10/31/2025.

Based on LPA interviews conducted, the facility staff did not follow ratio requirements for the children in care. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D.
Staff-Infant Ratio 101416.5 (b)

Appeal rights issued and discussed with Director, Kecia Love, and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided to Director, Kecia Love.
THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20251104101241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: JUST 4 KIDS PRESCHOOL - CORONA
FACILITY NUMBER: 334846030
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/09/2026
Section Cited
CCR
101416.5(b)
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Staff-Infant Ratio 101416.5 (b)
(b) There shall be a ratio of one teacher for every four infants in attendance.

This requirement was not met as evidenced by:
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Director stated they will be providing staff training on staff-infant ratio and will have all staff sign attendance sheet by POC due date of 1-9-26
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Based on LPAs interviews and records review LPA found that the facility was not in ratio at least on a couple occasions which posed a potential health, safety, or person rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3