<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846044
Report Date: 09/17/2021
Date Signed: 09/17/2021 01:34:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2021 and conducted by Evaluator Laura Mejorado
COMPLAINT CONTROL NUMBER: 09-CC-20210910162926
FACILITY NAME:LOCICERO FAMILY CHILD CAREFACILITY NUMBER:
334846044
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
09/17/2021
UNANNOUNCEDTIME BEGAN:
12:21 PM
MET WITH:Shelli LociceroTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Other - Licensee did not include a facility license number in all advertisements.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/17/21 at 12:21 pm Licensing Program Analysts (LPAs) Laura Mejorado and Blanca Ruiz Silva arrived at the facility to initiate and conclude a complaint investigation. LPAs met with Licensee Shelli Locicero, toured the facility, took census, and discussed the following.

During the investigation, LPAs observed an advertisement used by the facility, reviewed pertinent documentation and conducted an interview with the Licensee. During today’s inspection, LPAs observed 2 children in care.

It was alleged, Licensee did not include a facility license number in all advertisements.

LPA investigated the allegation and gathered the following information:

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20210910162926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LOCICERO FAMILY CHILD CARE
FACILITY NUMBER: 334846044
VISIT DATE: 09/17/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was reported, the licensee is advertising at the local school district with no facility number and the facility is advertising as a preschool specifically not a “daycare”. LPAs reviewed the advertisement and confirmed the facility number was not included. During interview with Licensee, Licensee admitted to not having their facility number on their initial advertisement. Licensee noticed the advertisement did not have the facility number after they were sent out to the advertising company and it was brought to their attention by a friend, at that time the Licensee corrected the advertisement. Licensee will have the advertising company remove the initial advertisement and submit the updated advertisement with the facility number included. LPAs advised the Licensee that per Title 22 Regulations Section 102359(a) entitled Advertisements and License Number, “Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.”

Based on review of pertinent documentation (advertisement) and admission by Licensee, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D.

An exit interview was conducted with the Licensee, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20210910162926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LOCICERO FAMILY CHILD CARE
FACILITY NUMBER: 334846044
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/17/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/17/2021
Section Cited
CCR
102359(a)
1
2
3
4
5
6
7
102359(a) Advertisements and License Number (a) Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.

This requirement is not met as evidence by:
1
2
3
4
5
6
7
Licensee agreed to remove all advertisments with no facility number.

Licensee provided LPA a copy of the updated advertisment with the facility number included.
8
9
10
11
12
13
14
Based on observation of facility’s advertisement and interview, the Licensee did not ensure the initial advertisement included the facility license number, which poses a potential Health, Safety, or Personal Rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3