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25 | On 6/30/2023 at 1:48pm, Licensing Program Manager (LPM) Deborah Mullen and Licensing Program Analysts (LPAs) Jeanette Sanchez and Lorena Valenzuela conducted an Office Conference with Licensee/Director America Figueroa.
The following was addressed:
1. Teacher Qualifications
2. Supervision of Children
3. Adherence to Program Statement
4. Reporting Requirements
5. Personal Rights
Regarding teacher qualifications: Ms. Figueroa expressed a misunderstanding of teacher aide qualifications but acknowledged that LPA provided regulations during visit on April 27, 2023, which clarified the qualifications required.
Regarding supervision of children: Ms. Figueroa has implemented radios for better communication between teachers on the playground and the Director. In addition, she watches the live video feed to monitor appropriate supervision by staff. Ms. Figueroa also provided supervision training to staff.
Regarding adhering to the program statement: Ms. Figueroa said to better manage challenging behaviors, will create a plan with parents on managing behaviors. Children also have a 30 day trial period, during which the facility evaluates their ability to meet the needs of the children. Ms. Figueroa is currently revising the parent handbook to update the behavior policy and will submit a copy to Department for review prior to implementation.
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