334846161-9-15-2023-09-CC-AROS-CWZLP9-20231027085535

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846161
Report Date: 09/15/2023
Date Signed: 09/15/2023 01:41:02 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2023 and conducted by Evaluator Claudia Caywood

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230807143144

FACILITY NAME:	KIDDIE ACADEMY OF CORONA		FACILITY NUMBER:	334846161
ADMINISTRATOR:	MELISSA BORBOA		FACILITY TYPE:	850
ADDRESS:	3977 BEDFORD CANYON RD		TELEPHONE:	(951) 444-7434
CITY:	CORONA	STATE: CA	ZIP CODE:	92883
CAPACITY:	108	CENSUS: 33	DATE:	09/15/2023
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Melissa Borboa, Director		TIME COMPLETED:	01:50 PM

ALLEGATION(S):

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Staff left day care child unattended
Facility is out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Claudia Caywood, Raymond Moorehead, and Licensing Program Manager, Aaron Ross conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA Caywood on 08/16/2023. LPA met with current Site Director, Melissa Borboa, toured facility, and census was taken. The following was discussed with Director:

Allegation: 1) Staff left day care child unattended 2) Facility is out of ratio

It was alleged that on August 7, 2023, staff left a day care child unattended inside a classroom. A pertinent individual stated they witnessed a child alone in a classroom with the door shut. In addition, it was disclosed that the facility was made aware, and they quickly acknowledged and addressed the situation. When the LPAs asked the licensee and director about the situation, they both denied having knowledge of the incident. It was disclosed that an individual had heard hearsay, but nobody else could confirm. LPAs received conflicting statements regarding a child being left unattended.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230807143144

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF CORONA	FACILITY NUMBER: 334846161
	VISIT DATE: 09/15/2023

NARRATIVE

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It was alleged that the facility was out of ratio. Witnesses alleged that they saw approximately 40 children and only three staff out in the playground. During this investigation, the department received conflicting information whether the facility was out of ratio or not. The department received sign in/out sheets, but the department was unable to determine if the facility was in fact out of ratio.

Based on the information obtained during the investigation, it was concluded that there is not enough evidence to corroborate that a violation of CCL regulations occurred. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to current, Site Director, Melissa Borboa.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023

LIC9099 (FAS) - (06/04)

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