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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846204
Report Date: 08/13/2025
Date Signed: 08/13/2025 12:17:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2025 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250616140721
FACILITY NAME:WILLIAMS FAMILY CHILD CAREFACILITY NUMBER:
334846204
ADMINISTRATOR:WILLIAMS, DANYELLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 350-1737
CITY:TEMESCAL VALLEYSTATE: CAZIP CODE:
92883
CAPACITY:14CENSUS: 2DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
10:43 AM
MET WITH:Danyelle Williams, LicenseeTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Other- Licensee is not present 80% of the day care hours
Record Keeping- Licensee does not ensure that at least one person present is current in pediatric CPR/First aid
INVESTIGATION FINDINGS:
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On 08/13/2025, at 10:46 AM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Licensee, Danyelle Williams, regarding the above listed allegations, which was received on 6/16/2025.

During the visit, LPA toured the facility, took census, and spoke to the Licensee regarding final findings.

Allegations: 1) Licensee is not present 80% of the day care hours. 2) Licensee does not ensure that at least one person present is current in pediatric CPR/First Aid.

During the investigation, the Licensing Program Analyst (LPA) conducted interviews with all relevant parties, obtained documentation, reviewed children's files, and toured the facility.

(CONT. LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20250616140721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: WILLIAMS FAMILY CHILD CARE
FACILITY NUMBER: 334846204
VISIT DATE: 08/13/2025
NARRATIVE
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It was alleged that the licensee regularly worked outside of the daycare home, resulting in staff members being left alone to supervise children for up to three full days per week during operating hours. Interviews with relevant parties corroborated that the licensee was not consistently present during operating hours, leaving staff to supervise children alone. The licensee's absence from the facility for more than 20% of the operating hours in a single day is a violation of Title 22, Regulation Code 102417(a), Operation of a Family Child Care Home.

In addition, it was alleged that a staff member was providing care and supervision without current CPR and First Aid certification. LPA interviews and documentation confirmed that the staff member lacked valid CPR/First Aid certification during the times they were solely responsible for children. This is a violation of Title 22, Regulation Code 102416(c), Personnel Requirements.

Based on LPAs interviews and review records, the licensee did not comply with the Title 22 regulation of the Operation of a Family Child Care Home 102417 (a) and Personnel Requirements 102416 (c), and the preponderance of evidence standard has been met. Therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D.
Appeal rights issued and discussed with Licensee, Danyelle Williams, and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted, and a copy of this report was provided to Licensee, Danyelle Williams.
THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20250616140721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: WILLIAMS FAMILY CHILD CARE
FACILITY NUMBER: 334846204
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/13/2025
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home: 102417 (a) The licensee shall be present in the home and shall ensure... supervised at all times... temporarily absent.. Temporary absences shall not exceed 20 percent of the hours... per day. This requirement was not met as evidenced by:
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Licensee agreed to write a statement of acknowledgement of the Title 22 Regulation 102417 (a) Operation of a Family Child Care home signed by all staff and licensee and
submit to LPA by 8/13/2025

CLEARED AT VISIT ON 8/13/2025
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Based on LPAs interviewed and record review relevant parties corroborated that the licensee was not consistently present during operating hours, leaving staff to supervise children alone which posed a potential health, safety, or personal rights risk to the children in care.
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Type B
08/13/2025
Section Cited
CCR
102416(c)
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Personnel Records: 102416 (c) The licensee and other personnel... shall complete training on preventive health practices, including pediatric cardiopulmonary resuscitation and pediatric first aid, pursuant to Health and Safety Code Section 1596.866. This requirement was not met as evidenced by:
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Licensee agreed to write a statement of acknowledgement of the Title 22 Regulation 102416 (c) Personnel Records signed by all staff and licensee and submit to LPA by 8/13/2025

CLEARED AT VISIT ON 8/13/2025
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Based on LPAs interviewed and record review interviews and documentation confirmed that the staff member lacked valid CPR/First Aid certification during the times they were solely responsible for children which posed a potential health, safety, or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3