334846437-4-9-2026-09-CC-GSEA-DT6QES-20260415120646

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846437
Report Date: 04/09/2026
Date Signed: 04/09/2026 11:31:51 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2026 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260310134910

FACILITY NAME:	A CHILD'S PLACE AN EARLY EDUCATION CENTER		FACILITY NUMBER:	334846437
ADMINISTRATOR:	BAUM,MARLA		FACILITY TYPE:	850
ADDRESS:	1696 EL CIELO ROAD		TELEPHONE:	(760) 325-5577
CITY:	PALM SPRINGS	STATE: CA	ZIP CODE:	92264
CAPACITY:	15	CENSUS: 12	DATE:	04/09/2026
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Licensee Marla Baum		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Personal Rights: Licensee hit a day care child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation(s). LPA was given access to the facility by the Director/Licensee Marla Baum. LPA toured the facility and took a census. LPA met with Marla to further discuss the complaint/allegations. Previously, on 3/17/2026, an inspection was conducted regarding the complaint, on that visit, interviews were conducted, and facility files were reviewed.

The following was alleged: Director/Licensee got angry and hit a child in the face during diaper changes.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation(s) and gathered the following information: Upon enrollment at the facility, a parent handbook is provided, admission agreement, and policies are discussed. Regarding discipline, the handbook states: Our staff uses positive techniques of guidance such as redirection, anticipation of and elimination of potential problems, positive reinforcement and encouragement.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260310134910

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: A CHILD'S PLACE AN EARLY EDUCATION CENTER	FACILITY NUMBER: 334846437
	VISIT DATE: 04/09/2026

NARRATIVE

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We nurture the development of self-esteem by respect, accepting and comforting children regardless of their behavior. Corporal punishment is unacceptable and all children’s personal rights are valued. Some staff prefer to talk to the children about their behavior, as they sit down for a few minutes on a chair or bench, and may encourage children to apologize to another child, if they caused them any harm.

Diaper changes are done primarily by the Licensee/Director and take place in an area near the front of the facility. Issues concerning diapering and children behavior, while being diapered, have not been observed or reported by staff and/or parents/legal guardians of children in care.

During the investigation the LPA was not given access to interview pertinent sources to clear up the conflicting information obtained. This did not allow for the allegations to be proved or disproved. However, the Licensee/Director denied any such incident at their facility.

Based on the information that was obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director/Licensee Marla Baum.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026

LIC9099 (FAS) - (06/04)

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