334846446-7-15-2026-09-CC-GSEA-DWER4J-20260728124136

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846446
Report Date: 07/15/2026
Date Signed: 07/15/2026 12:02:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2026 and conducted by Evaluator Aman Lama

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260527124501

FACILITY NAME:	WELLSPRING CHRISTIAN ACADEMY		FACILITY NUMBER:	334846446
ADMINISTRATOR:	DEBORAH ANGULO		FACILITY TYPE:	830
ADDRESS:	44-175 WASHINGTON STREET		TELEPHONE:	(760) 200-2020
CITY:	INDIAN WELLS	STATE: CA	ZIP CODE:	92210
CAPACITY:	41	CENSUS: 36	DATE:	07/15/2026
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Frances Gonzalez, Ivan Angulo, facility representatives		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not change child's diaper in a timely manner.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude an investigation pertaining to the above allegation. Previous inspections were conducted on 06/02/2026 and 07/03/2026.

LPA met with the facility representatives, Frances Gonzalez, and Ivan Angulo, and informed them of the purpose of this visit. LPA toured the facility and took census. LPA met with facility representatives, Frances Gonzalez, and Ivan Angulo, to deliver findings.

During the complaint investigation, LPA made observations, reviewed relevant documentation, and conducted interviews with pertinent parties. The allegation under investigation was: Staff did not change child’s diaper in a timely manner.

SEE LIC9099C…………………

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20260527124501

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: WELLSPRING CHRISTIAN ACADEMY	FACILITY NUMBER: 334846446
	VISIT DATE: 07/15/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

It was alleged that staff did not change a child’s diaper in a timely manner. On May 14, 2026, during outdoor playtime, a staff member noticed a child’s bottoms were wet. Allegedly, the staff who saw the bottoms was busy with another child, and asked their co-staff to check the child. The co-staff member allegedly responded, "She has seen it, she can do it." Upon checking the child, staff reportedly found that the child's diaper was soiled and the child's bottoms were wet with feces. It was alleged that the child remained in the soiled diaper for approximately 30 to 40 minutes before being changed.

During interviews with relevant parties, it was indicated that the child was taken inside and their diaper was changed after staff requested and was denied assistance from another staff member. However, interviews also disclosed that they called for back-up of another staff, before taking the child in to change them. One interview disclosed that the children are outside for approximately 30 to 40 minutes. However, there was no information establishing how long the child was in a soiled diaper before staff became aware of the condition of the child.

The information obtained through interviews are inconsistent with the allegation.

Based on interviews conducted, there is conflicting information as well as insufficient evidence regarding the allegation. Therefore, the allegation is determined to be UNSUBSTANTIATED. An unsubstantiated finding indicates that, although the alleged incident may have occurred, there is not a preponderance of evidence to support that the violation took place.

An exit interview was conducted with the facility representatives, Frances Gonzalez, and Ivan Angulo. Appeal rights were discussed and provided, a copy of this report was issued, and a Notice of Site (NOS) Visit was also provided.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2