334846527-7-23-2026-09-CC-GCAO-DW9TV6-20260723150326

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 334846527
Report Date: 07/23/2026
Date Signed: 07/23/2026 03:04:14 PM

Document Has Been Signed on 07/23/2026 03:04 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME:	CHILDTIME LEARNING CENTER		FACILITY NUMBER:	334846527
ADMINISTRATOR/ DIRECTOR:	PATRISIA GONZALEZ		FACILITY TYPE:	860
ADDRESS:	4259 JURUPA AVENUE		TELEPHONE:	(951) 686-8134
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92506
CAPACITY: 185	TOTAL ENROLLED CHILDREN: 185	CENSUS: 0	DATE:	07/23/2026
TYPE OF VISIT:	Office	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	01:45 PM
MET WITH:	District Manager, DeeAnn McCashland; Director,Joelle Courtney;		TIME VISIT/ INSPECTION COMPLETED:	03:10 PM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	An Informal Conference was held at the Riverside Child Care Regional Office on this date, July 23, 2026, at 2:00PM. Present during the conference were District Manager, DeeAnn McCashland; Director, Joelle Courtney; Licensing Program Manager (LPM), Gilbert Sena; and Licensing Program Analyst (LPA), Giselle Carbullido. The meeting was held to discuss the importance of communication between Childtime representatives and the department. Facility's compliance history was reviewed including review of repeated non-compliance concerns at Childtime pertaining to the following Title 22 Division 12 regulations: 1) CCR 101229(a)(1) : Responsibility for Providing Care and Supervision 2) CCR 101223: Reporting Requirements 3) CCR 101216.3 Teacher- Child Ratio Prior to this meeting, it was disclosed that the following measures have been taken by the facility administrators: 1. Facility submission of written policies and procedures for supervision plan of corrections. 2. Staff meetings to review supervision, reporting requirements and staff/child ratio 3. Increased supervision and personnel management including adjusting schedules to meet teacher/child ratios and needs of the facility. 4. Reinstating management face to name check and ensuring implementation of company procedures During the conference, LPM Sena reminded the facility management of the importance for regulatory compliance in licensed facilities to protect the Health and Safety of children in care. Facility representatives were informed that the Community Care Licensing Agency takes these violations seriously, and how the violations can lead to further administrative actions by the Department.

Gilbert Sena
Giselle Carbullido
	DATE: 07/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDTIME LEARNING CENTER	FACILITY NUMBER: 334846527
	VISIT DATE: 07/23/2026

NARRATIVE

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LPM Sena and LPA Carbullido also discussed and encouraged the following operational strategies:
A) Best practices for communication between all administrative directors and/or designees for reporting requirements.
B) Best practices for on boarding and ongoing support for staff regarding CCR Title 22 Division 12 Regulations.
C) Utilization of outside vendor training and related resources
D) All parent/guardians will need to be notified of today’s visit with the LIC9224

Facility management was provided with the following CDSS resources during this visit:
1) LIC 9224: Acknowledgement of Receipt of Licensing Reports
2) Title 22 Regulations: CCR 101212- Reporting Requirements 3) Title 22 Regulations: CCR 101216.3 -Teacher -Child Ratio
4) Title 22 Regulations: CCR 101229- Responsibility for Providing Care and Supervision
5) CDSS Website Video links at: (Resources for Parents and Providers) -childcarevideos.org
* Supervising Children in Child Care Centers – California Child Care Licensing
*Child Care Reporting Requirements – California Child Care Licensing
* Teacher-to-Child Ratios in Child Care Centers- California Child Care Licensing
6) Department’s Technical Support Program (TSP) information. Facility representatives expressed wanting TSP support services. LPM Sena discussed process for submission for services.

An exit Interview was conducted, and LPA Carbullido provided District Manager, Dee Ann McCashland and Director, Joelle Courtney with a copy of this report and appeal rights during this office visit on July 23, 2026.

NAME OF LICENSING PROGRAM MANAGER: Gilbert Sena
NAME OF LICENSING PROGRAM ANALYST: Giselle Carbullido
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 07/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026

LIC809 (FAS) - (06/04)

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