334846688-9-9-2025-09-CC-AROS-DM2R65-20251001124409

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846688
Report Date: 09/09/2025
Date Signed: 09/09/2025 11:28:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2025 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250811110846

FACILITY NAME:	IT'S A LITTLE SCHOLARS CHILDCARE CENTER		FACILITY NUMBER:	334846688
ADMINISTRATOR:	TORRES, ROSEMARY		FACILITY TYPE:	860
ADDRESS:	3692 CHIA ROAD		TELEPHONE:	(909) 653-5050
CITY:	PALM SPRINGS	STATE: CA	ZIP CODE:	92262
CAPACITY:	90	CENSUS: 28	DATE:	09/09/2025
		UNANNOUNCED	TIME BEGAN:	10:38 AM
MET WITH:	Director Rosemary Torres		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Personal Rights – Staff failed to provide a safe environment for children
Reporting Requirements – Staff is not reporting incidents to authorized representative

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation(s). LPA was given access to the facility by the Director Rosemary Torres and toured the facility. LPA met with Rosemary Torres to further discuss the complaint/allegations. Previously, on 8/14/2025, an inspection was conducted regarding the complaint, on that visit, interviews were conducted, and facility files were reviewed.

The following was alleged: a child has been hit multiple times by the same child and the facility is not providing a plan on how the issue is being addressed/resolved. Also, the incidents are not being reported to their authorized representative.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegations and gathered the following information: The facility has had some incidents where a child had exhibited aggressive behavior towards other children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20250811110846

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: IT'S A LITTLE SCHOLARS CHILDCARE CENTER	FACILITY NUMBER: 334846688
	VISIT DATE: 09/09/2025

NARRATIVE

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Incidents include the child throwing items from the classroom, yelling, pushing, and hitting other children in numerous parts of their bodies, leaving some children crying. Staff have tried redirection and/or having the child sit in an area known as the calming corner, where the staff talk to children and address aggressive behavior. At times, the calming corner worked for a moment and then the child would continue with similar behavior of hitting children. Child’s parent/legal guardian would be contacted by facility staff and child would then be picked up/signed out of the facility. A plan had been considered to further address the behavior however, prior to implementation, the child was dis-enrolled.

The facility utilizes OUCH reports to document incidents occurred and witnessed at the facility. Copies of these reports are then given to the parent/legal guardian of the children involved. Copies of OUCH/Incident reports were obtained during the investigation which detailed the aggressive behavior. The incidents were not isolated to one child but instead multiple children.

Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Rosemary Torres.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

LIC9099 (FAS) - (06/04)

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