334846697-1-28-2026-09-CC-ANOE-DQWT8T-20260202133049

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846697
Report Date: 01/28/2026
Date Signed: 01/28/2026 11:19:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Laura Mejorado

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20251113161051

FACILITY NAME:	PENA-BRISENO FAMILY CHILD CARE		FACILITY NUMBER:	334846697
ADMINISTRATOR:	AMBAR PENA-BRISENO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(909) 246-8800
CITY:	JURUPA VALLEY	STATE: CA	ZIP CODE:	92509
CAPACITY:	14	CENSUS: 2	DATE:	01/28/2026
		UNANNOUNCED	TIME BEGAN:	08:37 AM
MET WITH:	Ambar Pena-Briseno		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Lack of Supervision - Facility staff left day care children unattended in a vehicle.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On this date and time, Licensing Program Analysts (LPAs) Laura Mejorado and Susan Brewer arrived at the facility to deliver the findings of this complaint investigation which was initiated on 11/19/25. LPAs met with Licensee Ambar Pena-Briseno. LPA toured the facility, took census, and discussed the following with the Licensee.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties. It was alleged, facility staff left day care children unattended in a vehicle. LPA investigated the allegation and gathered the following information:

Continue on LIC9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20251113161051

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: PENA-BRISENO FAMILY CHILD CARE	FACILITY NUMBER: 334846697
	VISIT DATE: 01/28/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

It was reported, on 11/10/25 a day care staff left two children unattended in a running car for around 10 minutes while picking up another child from school. While conducting interviews it was disclosed that the Licensee has left their own children in the car while doing school pick ups but denies leaving day care children in the car. LPA attempted to interview all pertinent parties; however, not all pertinent parties were able to be interviewed.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Licensee Ambar Pena-Briseno, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued. Additionally, LPA provided Licensee a copy of the latest California Car Seat law and a copy of regulation 102417(k)(1) Operation of a Family Child Care Home.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2