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13 | Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Patrick McAdoo-Morton, Executive Director, and discussed the elements of the complaint.
Regarding the allegation that staff did not answer residents calls for assistance timely; Resident in question, resided at the facility for 30 days and did not give specific times when calls were made for assistance. Interview with Executive Director McAdoo-Morton states that the signal system for the facility has been in working order and no complaints of residents stating staff are not responding to signal calls have been made. Signal system is located at the from desk where staff monitors throught the day. ***continued on LIC 9099*** |