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13 | Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met Executive Director Pacia and explained the elements of the complaint. LPA interviewed staff, residents and gathered pertinent documentation.
Allegation #1 - LPA Prieto interviewed resident #1 (R1), in question, who cannot not detail any specific time or dates of any items that were not safeguarded or taken from his room. R1 alleges that staff does not visit him in order to address any missing items. Interviews with R1 and Executive Director Pacia concluded that R1 is visited each morning on a daily basis. LPA interviewed R2 to R8, all who state that they have not had any issues with items not being safeguarded while residing at the facility.
Allegation #2 - Interview with R1 states that specific correspondences are not being received, via US mail. R1 states that other items are being received, via US mail and interview with Executive Director concurs that R1 is receiving mail in his facility mailbox. LPA interviewed R2 to R8, all who state that they have not had any issues with receiving mail at the facility. |