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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300046
Report Date: 01/30/2026
Date Signed: 02/12/2026 11:46:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2026 and conducted by Evaluator Jesse Gardner
COMPLAINT CONTROL NUMBER: 10-CC-20260115111150
FACILITY NAME:CORNERSTONE CHRISTIAN PRESCHOOLFACILITY NUMBER:
336300046
ADMINISTRATOR:MARIE MARKHAMFACILITY TYPE:
830
ADDRESS:40333 ACACIA AVE.TELEPHONE:
(951) 929-5007
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:12CENSUS: 9DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
11:22 AM
MET WITH:Marie Markham, DirectorTIME COMPLETED:
01:55 PM
ALLEGATION(S):
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Staff did not ensure reporting requirements were followed
Child sustained injury due to being left on carpet for extended period
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced subsequent complaint visit to the facility. LPA met with the Director Marie Markham and informed them of the purpose of this visit. During this investigation LPA conducted interviews with the Director and staff and reviewed and obtained copies of facility documentation.

It was alleged that staff did not ensure reporting requirements were followed when an alleged outbreak of Hand, Foot, and Mouth (HFM) occurred. Information provided regarding this allegation was not specific to a date or timeframe.

This is an amended version of the original report completed on January 30, 2026.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260115111150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 336300046
VISIT DATE: 01/30/2026
NARRATIVE
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LPA interviewed 7 staff. 2 of 7 staff heard from parents of there being 2 cases of Hand, Foot and Mouth after returning from the holiday break in December 2025, but no symptom was confirmed visually by staff, or via a doctor note provided by a parent. Thus, there was no information of HFM recorded at the facility to advise parents.

It was alleged that Child One (C1) sustained injury due to being left on carpet for extended period. The injury was in relation to C1 obtaining slight redness on several locations on their body. LPA reviewed C1’s file and found no mention of a medical condition that caused redness at the time of enrollment. Witnessed by staff, C1 had a single incident where redness was seen after C1 was on the floor for the same period as other infants. After C1’s mother was notified, staff developed a log to document times spent on the floor. Concluding the incident with C1’s redness on their body, 4 staff were interviewed, and 4 of 4 staff stated C1 was mostly left in their chair per their parents’ wishes due to their sensitive skin.

Based on the information obtained from interviews and evidence review, the allegations were found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, and a copy of this report was provided along with copies of Appeal Rights. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.

This is an amended version of the original report completed on January 30, 2026.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
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