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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300046
Report Date: 06/16/2026
Date Signed: 06/16/2026 03:47:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260326162932
FACILITY NAME:CORNERSTONE CHRISTIAN PRESCHOOLFACILITY NUMBER:
336300046
ADMINISTRATOR:MARIE MARKHAMFACILITY TYPE:
830
ADDRESS:40333 ACACIA AVE.TELEPHONE:
(951) 929-5007
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:12CENSUS: 12DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:La'toya NeelyTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff are operating out of ratio
Staff do not ensure day care child's diapering needs are met
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced visit to the facility to deliver the investigative findings. LPA met with Assistant Director Latoya Neely and explained the purpose of the visit. During the investigation, LPA conducted confidential interviews with staff and other relevant parties.
It was alleged that staff are operating out of ratio and that staff do not ensure a day care child’s diapering needs are met.

Regarding the allegation that staff are operating out of ratio, staff interviews indicated that the Director consistently schedules an additional staff member to ensure ratio compliance. LPA conducted two separate facility tours, took a census, and observed that the center was operating within required ratio and capacity limits. Although some interviews indicated that the center has been out of compliance at times during transitions or throughout the day due to staffing, the Department does not have sufficient evidence to prove the allegation. Therefore, this allegation is UNSUBSTANTIATED.

Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260326162932
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 336300046
VISIT DATE: 06/16/2026
NARRATIVE
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Regarding the allegation that staff do not ensure a child’s diapering needs are met, confidential interviews revealed that there have been no parent complaints regarding children being left in soiled diapers. Interviews also disclosed that there was a recent staffing change related to diapering responsibilities, and since that change, no concerns have been reported. Although some interviews indicated that children have occasionally been observed in soiled diapers for an extended period, there is not a preponderance of evidence to determine whether the alleged violation did or did not occur. Therefore, this allegation is also UNSUBSTANTIATED.

Based on the information obtained, there is insufficient evidence to prove that staff operated out of ratio or failed to meet children’s diapering needs. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to support the alleged violations. The allegations are therefore deemed UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report, along with Appeal Rights, was provided. A Notice of Site Visit was issued, and the Licensee understands it must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3